FasTaco — Restaurant in Joshua

Let me tell you about the experience we had at the Joshua location tonight, Saturday 2-15-25 Grab the popcorn. You’re gonna want it for this shit show. Arrived at 9:40 pm close at 11:00 plenty time. Ordered at the speaker a meal with a taco burrito nachos and drink. Added a taco burger snack pack. Thst it guys. Simple order. No one in front of me. No one behind me. And just about $20 bucks. Damn FasTaco this had better be the best beans chips tortilla..,ever. When I paid the numbers at the window and right off the bat he asked if I wanted hot sauce and I said yes please, when he handed me my change he asked again and I said yes please and then a minute later he passed out to me a single brown bag that contained a burrito small bag of chips and a taco burger, and a small white box asked if I wanted hot sauce. I smiled and said yes please making a mental note to check it all. I pulled to the garbage can and we all know that’s not very far up, opened the box which should be the nachos from the combo meal, it’s got a small dollop of beans on top of the chips . No cheese yall. No damn cheese on my original nachos. yall. None. I begin to wonder if this is real life. I check the brown bag this is where I found the the small bag of chips which should be one half of a small White box that also should hold the taco burger and said chips have cheese on them. I’m also missing my taco I pull around. This is where same numnutz greets me like I had no problem. Tell them them I hav won cheese on the nachos I am handed a clear bowl with cheese in it I tell them I’m missing the taco I’m handed that and I tell them thank You and drive away and I’m baffled at the amount of brain cells combined with the four males that collectively made and took my order and money. Fastco you gotta do better. You really do. I can’t imagine me spending my hard earned money in your establishment any time soon to revive e this kind of service And with the economy the way it is just to eat out is a treat. I don’t believe the missing food, asked if I want hot sauce more times than a hand can count and flat out higher than the sky no cheese on my nachos is going to entice me to share that weekly treat with you there. As a former employee back in the 90’s in the good old days when tacos burritos tostados beans and cheese and cinnamonstix were all 2/$1 mix and match- I know the standards you at one time held. And it’s sad to see Them all go out the windows through the years. I’ve kept in touch with a certain family member all these years and he doesn’t even work there anymore after relocating here from Chicago years ago to work there I can still remember my days there and I’m sad to realize that those days are just that...

(Thank you to this location. I feel appreciated and heard. It's uncommon to see a quick change when suggested. The new drive-thru signs look great and diving is now open. Next time, I'll post a quick picture when in the area. 😁)

Good for a quick bite to eat, especially after a long day and I don't feel like cooking. We usually order the family pack of crunchy tacos 🌮 and a few bean & cheese burritos 🌯. I personally like the salsa and crunchy tacos 😊. My kids say it's better than Taco b... and Rosa's... Funny how they relate Fastaco to the other two above... I agree with them. 😉 Eventhough the drive-thru signs need to be replaced... really spray paint (smh some people) we can still see what to order. And what's up with not being able to dine in? The staff is usually pretty good and quick. For having a youngish crowd, they all seem to be working, having fun, and overall provide a really good service to us. Oh and we love the sayings on the back of the 👕......

This is the most unprofessional food service that I think I have ever been to. The guy taking our order cut me off in mid sentence when I had just started my order. Then once we got to the window he took almost 3 minutes to even acknowledge our presence at the window. Then when he finally came to the window he told us a different amount other than what he had told us before that our total was. He gave us our drinks with soda spilt on the side. It took 10 minutes to get our food and there was NO ONE in line ahead of us. The manager never even checked on her employees to make sure that they were even doing their jobs. On top of that, they guy who took our order was also not in work uniform. Then we didn't get onions in two of our four burritos, and our drinks weren't half ice like we asked for. I will NEVER go...