Popeyes Louisiana Kitchen — Restaurant in Kalamazoo Charter Township

Absolutely terrible and disgusting. First, One of their employees was on break taking up the only booth available while customers should have that option, especially 3+ group. Secondly, she got up a couple of times and helped herself to the jalepeno poppers sitting on the counter while people were also at the counter. Lastly and most bothersome. She had her nasty hair net sitting on the table, and I would guarantee the table was not wiped down when she left. Makes me wonder about sanitation issues that happen out of a customer view. Sick. Food was terrible. Way too salty, tasted like it had been sitting for an extended period of time. My chicken was rubbery. Likely from a recook. One person at the counter, but took order correctly and she did her job ok. We waited for about 15 minutes on our food and no one ahead of us while they had at least 3 workers in back cooking. Not sure why it took so long because our food was luke warm at best. They also forgot to give us a large side we paid full price for. Like others, this was our first and last time. Franchise owners, or corporate, take these reviews seriously, or this place will have to shut down from lack...

So, it was me and my dad's first time visiting Popeyes (and we said this as well) and unfortunately was not satisfied with food or service. My dad ordered the popcorn shrimp combo and I had the chicken tender combo. Our food was very bland and subpar. Luke warm food at best. My mac and cheese was congealed and unapppealing. The combo of shrimp came in only a little cup, not a big box like we thought, and when we questioned it, we got a very passive aggressive response. There were many workers by the window, as if we were doing something wrong. It was like we were animals in a zoo just being stared at. :( Although it didn't offend us, there was a bit of a language barrier to agree with the others who have said so.

Unfortunately, we will not be returning and we will...

We arrived around 4 pm so there was no one inside, I ordered a 3 piece combo and my wife a 2 piece combo. The food was ready in a timely matter so no issue with this part of the service. I asked to have my combo with all thighs and fries. We took our order to go and headed home. When we sat down to enjoy our meal we found my meal was not what I ordered and was not a 3 piece combo at all. When we tasted the chicken it tasted as if it was cooked hours before we ordered. We had a hard time understanding the employees, we don't speak Spanish and they had a hard time with english. This is a new location that opened recently so it was somewhat clean. We will never go back to any Popeyes restaurant. The chicken was...