KFC — Restaurant in Kansas City

Very very very very very very very very very very very very very very very very very very very slow service. Oh did I mention that they are very slow !!! They take one order at a time and just work on that one order till it finished then they move on to the next customer. And they are so slow. I thought maybe they were taking thier time to make sure that they got the orders out 100% correct . Unfortunately that was not the case. several cars from the drive thru came in because they were missing something and one of the two customers that was a head of me inside was missing something from thier order. I do not recommend going here !!! They need to pay someone from the KFC on Shawnee drive to come and teach them how to properly run the store and how customers should be treated. I really wish they would get thier act together because they are the closest to my house. But I now drive past them and past the KFC Taco Bell on Shawnee road because they suck really bad also check my review on that place OMG. Anyway I drive past both of those KFC's to go to the one on Shawnee drive in Merriam. I try to spend my money local an close to home but I'm not going to spend my money on a poorly ran store and bad...

We ordered food through the mobile app and arrived at the store only to be told they can not make our order because they don't have chicken. We then asked them what time do they close, the guy at the window said 9:30. I then proceed to say your sign on the window says you guys close at 10 and even the time on Google map says you guys close at 10. We asked to see if they are willing to make it for us and we will wait and they said no they won't make the chicken and will not refund our money. Was told we have to call customer service on the app to get our money back. I asked to talk to a manager and they told me there is no manager on site, I then proceed to ask to get corporates number and was told "man I don't know their number" I then again asked them "so you guys are not willing to make the chicken at all as the money is already taken from our account" and once again they said no we are not. This is not the first time that this has happened at this location and has very very very poor customers service. Workers are always rude and apparently they never have a manager or supervisor there for us to speak to. If I could rate it a 0 I totally would. Definitely would not recommend going to...

This is by far the most disgusting fast food location I've ever been inside. There was smashed food on tables and all over the floor, which the employees blamed on homeless people. The 2 employees were chatting and taking selfies, with little interest in assisting my friend and me with an order.

We ordered 4 piece strips meal and 2 piece white meal. Chicken had been over prepared so the breading was hard and dry and chicken was difficult to chew because it just sat in the warmer. The strips were not strips at all, but 1.5 inch pieces. 1.5"__. They were out of dipping sauces and the biscuits were undercooked and doughy. My fries were cold and floppy and his mashed potatoes were cold and stiff. I might not complain, but this meal cost as much as going to a legitimate restaurant.

Save yourself the disgust and disappointment and head on over to Captain D's in the same parking lot. While the wait may be a little longer for your food, the quality way surpasses that of the outdated...