Pizza Ranch — Restaurant in Kansas City

This was the first time we stopped in for the Thursday Wing Night. We got their before the rush, and the cashier, mentioned it had been slow all day. I went to the table my husband picked, I look down at see trash on the floor in two sections of the Dining Area where customers sit, had food & cup lid on the floor & other trash. ▪︎So I think to myself, if they were so Slow why is the Dining Floor so Dirty. ▪︎ I got some of the Different Wings: they were all cold. (not a one was "Hot" in Temperature. ▪︎ I am sorry this location dropped the ball Big Time. ▪︎Then I also got 2 chicken legs, they were hot "Temperature", I bite into them, and both of them: not cooked right, they were "Both Raw" in the middle, so of course (I spit back into a napkin). My husband got lucky and his Chicken Breast was hot & cooked correctly. No potato wedges or waffle fries. The stuffing & gravy were good also. ▪︎When we got there the Pizza buffet area was "Already Empty", they didn't have desert pizza or chocolate chip cookie either. The Salad Bar (was Out of lettuce- iceberg kind, and bearly had any of the other kind). Grated cheese & mushrooms were both almost out. No boiled Eggs (Use to have them). ▪︎They now had spot that had Coleslaw & Macaroni salad. (I tried the Macaroni salad it was good). I got the French dressing, it was like Watered Down (So sad)........ ▪︎They didn't even have "Lids" that Fit the containers where the coleslaw & macaroni on the salad bar. ▪︎No apples or oranges on the salad bar either. They never kept the desert Bar filled the entire time we were there.. ▪︎It was sad, folks pay good money to eat out, and provide a Meal for their families, and Get this Kind Bad of Service. ▪︎The Best Thing they had was a "Rootbeer Float" that I made up myself. Thank goodness there Soft Serve Ice Cream machine was working ☆☆☆. ▪︎I don't know if this location is under new management or they have No staff, This Location Needs some Major Help, So Beware.▪︎▪︎▪︎▪︎▪︎ ▪︎Hope management looks at...

Went there this evening around 430pm. We've been maybe a dozen or so times over the years and tonight was the worst experience ever. Wife paid and the female manager didn't listen and charged as all the adults when she had clearly stated several were children. My wife noticed the mistake after she had begun eating. Went to the female manager she had paid for a partial refund. Understanding that they were extremely busy my wife patiently and politely asked for the error to be fixed. Instead of simply apologizing and taking care of the issue the woman manager decided to lecture my wife about the manager's own mistake for simply not listening. Then throughout our hour and a half there this manger is clearly annoyed with anything and everything.

Went in5 the arcade with the kids and spent money and won a considerable amount of tickets. Ask 4 separate times over 45 mins for one person to come back to exchange for prizes. Finally after patiently waiting the same manager from earlier comes back clearly annoyed simply to be there. I gave her three cards with over 2000 tickets but somehow only one card can be used at a time. Magically calculators don't exist. To spare her and us of her clear attitude problem I quickly got the kids their prizes to minimize any further interaction with this clearly unhappy manger.

I get it but if you can't keep it together just enough to do your basic job without being obviously annoyed the entire time then I suggest moving into a new career field. Absolutely last time anyone from our family will be going there. Unfortunate too because it used to be...

The food here is much better than typical buffets.

Plenty of parking, but no dedicated motorcycle parking. Handicapped accessible entrance.

Kind of like Golden Corral, you pay, then go find a table, then go get your food and drink.

Excellent choices, not just pizza. They have fried chicken and it's actually rather delicious. But they also have mashed potatoes, corn, a full salad bar with lots of dressings and toppings, a decent selection of pizzas, fresh bread sticks, dessert pizzas, and soft serve ice cream. If you leave this place hungry, it's your own fault. It's a little pricier than other pizza buffets, but worth it.

Place was nice and clean. Rest room was clean. They've got a game room so you can play some games if you so desire.

They don't have wait staff, but they were doing a fantastic job of picking up our dirty dishes so that they didn't stack up on our table.

We went kind of early on a Wednesday, so it wasn't overly busy. It might be different on a Friday or Saturday night.

They offer military discount and have a loyalty rewards program. The rewards program, in my opinion, needs to be beefed up. I have to spend a lot of cash to get a $5 reward compared to other loyalty programs.

2024-10-23 Update: Not much has changed. Food is still pretty good and the selection is as well.

2025-03-05 Update: Seems like they've raised their prices. With 10% tip it was over $85 for 4 adults.

2025-09-20 Update: They no longer have tea. With 10% tip it was now over $80...