L&L Hawaiian Barbecue — Restaurant in Kauai

I love L&L. Generally, they serve good Hawaiian comfort food with consistency in quality. This Kapaa location is a pathetic example of what L&L is and even worse, what Hawaiian food is supposed to be.

This location is something else altogether. They really don’t care what they serve you or how it’s served. I came here and ordered the Healthy garlic shrimp and Kalua pork. Every kalua pork I’ve tried at L&L and elsewhere had been moist and shredded… that experience has made me love kalua pork. The kalua they served here was dry and old.

Their “healthy” garlic shrimp came out deep fried. I notified the counter person that we had ordered the “healthy” version and he told me that we had received the healthy version. I told him, “but it’s deep fried.” He responded “It’s supposed to be deep fried.” His response left me questioning myself as to whether I was the one who had made the error in ordering. But then, I looked up at the menu and what did I see? An actual picture of the “healthy” garlic shrimp and it was not deep fried. I told him, “You have an actual picture of what I ordered and you can see it’s not deep fried.”

With that, he responded “Not all L&Ls are the same. I remained quiet in hopes of resolving the matter amicably. After a couple seconds, I asked if we could replace the order with something else. He reluctantly agreed (IMO because 4-5 different parties were seated and listening to our discussion) we asked for a kalua pork sub since the price was about the same and no place had ever done us wrong when it came to the kalua pork. This place was the first. After a couple of bites of their kalua pork, we left. The pic I included is the actual pork that was left over after a couple of nibbles. The replacement kalua pork went immediately into the garbage outside the restaurant as the counter person delivered it just as we were about to leave

Like most of you, I also rely on honest reviews in hopes of having a good experience (or to avoid bad ones).

For any visitor to the island, stay clear of this place. There’s probably a very good reason why the only other pic of any food is a stock photo from L&L Corp of Korean bbq ribs and not something that was actually served by the people at this location.

I guarantee you, if any other franchisee of L&L came to this place, they would mortified and the people at the Kapaa location would probably lose their contractual rights to...

I am not a picky eater but I couldn’t swallow the Kalua pork. And their healthy garlic shrimp was deep fried. All other L&L locations I’ve been to didn’t fry their healthy garlic shrimp. This restaurant even use the sautéed garlic shrimp picture for their own menu but they said all L&L restaurants are all different when they are the only one who doesn’t know how garlic shrimp is supposed to be made. This food was the only thing that was off during my fantastic...

L&L never dissapoints. Tried them on Maui a couple years ago. This one in Kapaa was even better. Huge portions. Fresh cooked food. My son ordered the beef ramen, it had steak and a strong beef flavor. He loved it. My daughter ordered the Mixed Combo plate. Huge portion and cooked to perfection. I ordered the mixed fish plate that came with Teriyaki beef. Not a big fan of the fried fish which was sad. But the rest was good. No wonder it was packed...