Denny's — Restaurant in Kaufman

My friends and I visited this Denny’s after work at around 11 p.m. and the waitress was very rude. When ordering drinks she was rushing us from the beginning and acted very unprofessional. After bringing our Drinks and ordering our food she was very rude by questioning our choices and continued to rush us by snatching our menus from our hands. When she brought our food out she didn’t bring ranch with our wings, we had two orders. She was busy talking with her friends and daughter, I’m assuming. After asking for ranch, she took 10 min to bring it out and not only did she take her time but when she brought the ranch her entire finger was on the side and touching the ranch itself which is unsanitary. The food took a while, but not her fault, but after retrieving our food she asked us if we could hurry and pay so she can go. We 100% understand that she wants to go since she might have had a long day at work so we decided to pay, upon paying she decided to finally show some emotion and attempt to spark a conversation. During the entire time of us being there, she never once gave a response after our numerous thanks when she brought stuff out to us. We found this a bit odd since she gave us attitude the entire time, we then came to the conclusion she is attempting to act nice so we could leave a tip. I am honestly a good tipper and easily would’ve left $5-10 for my $11 meal. My friends and I paid separate and my friend left a $3 tip for for her meal as we would’ve all left a tip individually to add up to a larger tip. After receiving the tip she made a face to her daughter and her attitude completely changed back to bitter and she started to whisper about us, especially since I hit no tip on the card since I pay tips in cash. After this I decided not to tip since she gave attitude way too much. She then told her daughter again that she had a $60 order, us combined, and only received a $3 tip and she just threw the tip on the counter. However, if she would’ve been a good waitress we would’ve left a way larger tip. If she truly cared she would’ve said thank you and been appreciative for a tip, especially for a small order. On top of all of this she had one other table, which she visited twice asking if they needed anything, which is normal for waitresses. However, not once did she visit our table to ask if we needed anything, we had to go ask her ourselves since she was busy chatting away with her daughter and coworkers. Never again will I dine with this waitress, her name was Amanda J as stated on the receipt, and I might not dine here again since most times the waiters were rude. I worked in a fast food restaurant and I know how it feels to have a bad day, but it is still no excuse to completely blow off a table and leave...

i brought my service dog in here and have never had issues the 3 years i’ve been coming here. i didn’t have her vest on because it was raining and i didn’t want it getting soaked, as its a thicker material so its absorbent, she was laying next to the booth on the ground by my husband. the GM came out and told me i had to have a vest identifying her as a service dog. i explained that it wasn’t a requirement. he then asked me for identification of my service dog. and i told him it was illegal to do so. he said im not going to argue with you. i said “you don’t know ADA laws? i told him again that it is against ADA law in the state of texas to ask for certification or identification of a service animal. he told me to leave my dog in the car or leave. i said “you want me to leave my service dog in the car” he started raising his voice again saying he wasn’t arguing with me. keep in mind. i was very respectful. i didn’t raise my voice. i didn’t cuss. i didn’t get mad or upset. i was simply educating him about ADA laws, since clearly he didn’t know. he raised his voice at me. in the middle of this restaurant, in front of my son who was sleeping in his car seat next to my husband. i said “do not raise your voice at me. you’re causing a scene” as it’s VERY unprofessional to be yelling in the middle of a restaurant and he told me to...

I would like to say we eat here at least 3 times a month and usually are very happy when we leave. But one of their staff members is starting to make us not want to eat there. We came in this past Saturday as we usually do (March 23, 2019) and were very disgusted by one of the hostesses. We watched her walk around playing while others tried to work. Her language was not appropriate for a family environment (or really anywhere else!) Besides the Cushing she talked very manly about other staff members. And she was so loud that it made me very uncomfortable. I guess she is a teenager because she acted like a child. Other times that we have come in she is sitting behind the register eating and playing on her phone. I do not know her name because she never has a nametag on. I truly believe they need to remove that employee from the restaurant. Its employees like her that have run off their business. I (like many others) use to enjoy their staff. Now it seems like there are only a few hard workers and a too many lazy kids. On most of the nights we come in there are the same 3 or 4 employees sitting in a booth doing...