If you are seeking real ice cream in this area, this is your only option. The building is old and has the oder of such. The space is larger than you'd think, but its occupancy is like 20. It's awkward that they named flavors associated with "the church." I guess they are trying to cater to what they think is their largest market. That is a dissuading factor for me, personally. I view it as pandering.
Updated to address businesses' response. Thank you for your response. I've refreshed my review and rating.
I didn't mention the taste or the quality of service because my assessment was too poor. Which would have produced a far more negative and more subjective review. I try not to drag businesses based on a single experience.
To meet your expectations of a customer review format: The variety of flavors could have been better. The tastes could have been better. We had three different flavors, but they tasted very similar. The service was along the same level. The employees weren't kind, nor rude. They seemed indifferent. They weren't informative. They were unsure of the specifics of the products. The pricing wasn't clear. To top off the akward experience, your POS asks for tipping while employees actively view what you submit. They made little attempt to conceal their visual disdain to a customer's tip. Creating a poor connotation of the experience in the middle of it.
There is no way the backroom seats 50. That is where we sat. The space was incredibly crowded. There were only two other customers in that back area, and we were constantly having to move out of the way of each other.
My origiin 3-star rating was more than fair for my experience. You essentially insulted me and discounted my opinion, even as I crafted it to be as kind as possible despite...
Read moreIf you’re chasing creamy, dreamy scoops at a price that doesn’t melt your wallet, this place is hard to beat. The portions are generous, the quality top-notch, and your cone will never feel underdressed. But here’s the scoop—chocolate dominates the lineup like it’s running for office.
Of the dozen or so flavors on rotation, it’s usually a chocolate-palooza with maybe one lonely non-chocolate option waving from the back like, “Hey, remember me?” And while their “Strawberry Sundae Crunch” is doing its best to represent the fruit squad, one flavor can’t carry the fruity flag alone.
The real head-scratcher? When rare gems like lemon custard, raspberry cream cheese, huckleberry, or peach cobbler do appear, people flock to them. Clearly, there’s demand. So why not keep the fruit flowing?
A couple years ago, the menu felt like a fun surprise every visit. Now? It’s the same old scroll, and our visits have cooled off because of it. Still, the ice cream is some of the best you’ll find anywhere—rich, creamy, and full of love—but a five-star review will have to wait until the menu gets its groove back.
Less chocolate déjà vu. More flavor variety. Then it’s game over for the...
Read moreThere is a lot to like about The Kaysville Creamery. Situated right in the historic strip of town, it’s as if the place has been there for decades - it fits right in. Serving a large rotation of flavors courtesy of both, the legendary BYU Creamery and the famous Aggie Ice Cream, rest assured, you’ll want to keep coming back for this reason alone. In addition, the service we experienced was quite responsive, with multiple servers asking if I wanted to try samples of any flavor without pressure and there were no hiccups with our order - they even take mobile pay (still not a universal thing). I went with a scoop of Campfire Cookie and it did not disappoint, though I could have easily had the same satisfaction with the other flavors I sampled. Best of all, you would be hard pressed to find the scoop size they serve for the money you pay at another establishment, even at any of the national chains. One more thing, the exterior mural painting done by a local artist is simply the perfect touch! Very impressive! Welcome to your new...
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