Domino's Pizza — Restaurant in Keene

Domino’s – Keene, NH | Hiring & Orientation Experience

I recently went through the hiring process at the Domino’s location in Keene, New Hampshire. After applying, I was contacted by the store manager, Joe, and was officially hired. My orientation and first day of training were scheduled for Monday, July 30th at 10:30 a.m.

Upon arrival, I was excited to begin my journey with Domino’s. I was promptly guided through the training process, which included completing digital modules, paperwork, and required video lessons. Everything was going well for the first two hours.

After completing the I-9 and other onboarding steps, I was given an availability sheet by Manager Joe. I asked if I could write down any hours I was available, to which he agreed. I wrote 10:00 a.m. – 7:00 p.m. for weekdays, and 2:00 p.m. – close (2:00 a.m.) for weekends.

After turning in the completed form, the manager suddenly asked me in a stern tone, “Are you trying to waste my time?” I was confused and caught off guard by the question. When I asked what he meant, he stated that he felt I wasn’t listening and reminded me that during the initial interview he had said he needed someone available from 5 p.m. to close on weekends.

I calmly explained that I had no issue adjusting my schedule and could work any shifts he needed, including the times he just reiterated. I even reassured him that we could disregard the availability I initially wrote down. Despite my willingness to accommodate the store’s needs, he sat in silence for several seconds, then ultimately told me, “This isn’t going to work out,” and dismissed me from the store.

I was deeply disappointed. I came to this orientation in good faith, fully prepared to contribute to the team. I was flexible, respectful, and eager to work. What happened felt more like a misunderstanding that could’ve easily been resolved with clear communication. Instead, I was dismissed without warning, despite completing multiple hours of onboarding.

As both a potential employee and a customer, I found the experience unprofessional and disheartening. I sincerely hope the store’s management reviews how they handle future hiring and orientation processes. Candidates deserve to be treated with respect, especially when they show a genuine interest in working and contributing.

(UPDATE :August 5th 2025 Tuesday 12:57 p.m.)

Unprofessional Hiring Experience – Disappointing from Start to Finish

Reveiw :

I recently applied and was hired at the Domino’s location in Keene, NH. I came in for orientation on July 30th, completed onboarding paperwork, training modules, and was even given an availability sheet by the manager, Joe. I was told I was officially hired.

However, after submitting my availability — which I clearly said I could adjust if needed — the manager abruptly asked me, “Are you trying to waste my time?” and then dismissed me without explanation. I remained calm and told him I was happy to work any shifts, including the ones he needed. Still, he ended the conversation with, “This isn’t going to work out.”

I had already invested hours into training and was excited to start this job. The way I was spoken to and let go — without warning or professionalism — was unacceptable. I contacted Domino’s corporate, and while they did respond, they ultimately passed it off as a franchise issue and directed me to contact the franchisee on my own. I have yet to hear anything from the store or the franchise owner.

It’s disappointing to be treated like this by a business I’ve supported as a customer. Job applicants deserve to be respected, especially when they show up in good faith, ready to work. I hope this review encourages Domino’s Keene and its management to improve how they handle hiring and treat new team...

Subject: Formal Complaint – Unprofessional Hiring Experience and Dismissive Follow-Up Call at Keene, NH Location

Dear Domino’s Customer Service,

I am writing to formally file a complaint regarding a highly unprofessional and discouraging hiring experience at your Domino’s location in Keene, New Hampshire, and a subsequent follow-up call that only worsened the matter.

My initial review detailed the inappropriate behavior displayed by store manager Joe during the hiring process. Unfortunately, rather than addressing these concerns with empathy or professionalism, I received a follow-up phone call from an associate named Paul Mervine, which I found to be even more upsetting.

Instead of genuinely listening or attempting to resolve the issue, Paul read from what appeared to be a script and repeatedly talked over me, raised his voice, and dismissed my concerns. I remained calm and respectful throughout the call, attempting to explain my experience, but it quickly became clear that the conversation was not intended to resolve anything — rather, it felt like an effort to deflect responsibility and defend his colleague.

At one point during the call, I asked whether this outreach had any meaningful purpose beyond offering an empty apology. Paul responded by stating that Joe has “been here for 10 years” and that he “trusts his judgment,” effectively ignoring the concern entirely. The most troubling moment came when I stated that I would continue to speak out about my experience; Paul responded bluntly: “I don’t care — go ahead and write your review.” I found this response to be completely inappropriate, dismissive, and unprofessional, especially coming from someone representing your brand in a leadership capacity.

I am also left to question whether I was treated this way for another reason — and I cannot ignore the possibility that being Latino influenced how I was perceived or treated. While I cannot definitively prove intent, the repeated lack of decency, understanding, or accountability makes it difficult to see this experience as just poor communication.

From the initial intake to this final interaction, I’ve experienced a total disregard for respect, fairness, and professional standards. I no longer trust this Domino’s location or its leadership, and I believe this situation reflects poorly on your company’s hiring practices as a whole.

I urge Domino’s Corporate to take this matter seriously. I would appreciate acknowledgment of this complaint and a demonstration that Domino’s does not tolerate dismissive, discriminatory, or unprofessional behavior — especially in situations involving potential hires who are seeking fair and respectful...

My experience last night with the manager Andrea was the worst I’ve ever had. She was incredibly rude, unprofessional, and refused to handle a situation. I tried to place an order through the app. The order never went through and I was charged twice. I went to the store to see if the order went through on their end because I had the two charges. She said that it didn’t. When I asked how to go about being credited for the two charges she said she couldn’t fix it she said that they were having internet problems and couldn’t help me. I asked her who to call and she said to call an 800 dinner. I attempted to, however, the number also didn’t work. It seemed maybe there was a global issue with their network. When I asked her if that was the correct number and told her it wasn’t working she said there’s nothing I can do about it and became very confrontational. I said that was an unacceptable answer as a manager and asked her to make a call to somebody or assist with a resolution. She replied with telling me to leave. Her demeanor completely changed when challenged and told her answer was unacceptable and she become incredibly confrontational and rude. She refused to address a concern, which as a manager is her responsibility to assist with a resolution. When I asked who to reach out to to make a complaint about her she refused to answer and again told me to leave. After reading other reviews, there are multiple reviews with the same behavior of Andrea. I left with multiple charges and no resolution. I’ll dispute the charges with my bank, but her unbelievable behavior needs to...