Pub Restaurant & Caterers — Restaurant in Keene

I have to start by saying that I was in Keene for a truck appointment, so I was in an unknown location, with no truck. My options for lunch were whatever was in walking distance. I walked to the Pub Restaurant & Caterers as the closest location. I expected to walk into a bar type of place that served food, but I was on the phone as I walked into the first entrance door and decided to wait until I hung up before going into the establishment. I started to get the feeling that this was going to be a diner and I was a bit disappointed. Everything from the inner door suggested that lunch was going to be nothing special. I finished my call and walked in to meet the host. Kimberly greeted me and cleaned a table by the door. She had such an awesome way about her, that I decided to simply ask "I am from CT and no idea what I'm looking to eat". She seemed to like the idea that this was my first visit and asked if I wanted Breakfast or lunch. I wanted lunch, I responded. She then asked if I wanted hot or cold. Hmm, I may be in for something special. I responded that I wanted something hot and asked her for her suggestion. She started talking to me about a nice chicken dish with gravy, cheese, and marsala type of topping. "Let's do that!" As I waited, I noticed that there was a younger make waiter delivering the food and he went to the back of this part of the restaurant to manage the orders at the bar. SO it does have a bar! I didn't get the young waiters name, but he didn't seem to be the waiter type, yet he was perhaps the best waiter I have had in a long time. He brought me my food (didn't have to wait too long) and asked if I needed anything else. I joked that I was going to bet money on the fact that I will get my lunch on my shirt!. Let me say that this was not a small restaurant, there were many guest eating and I think that Kimberly and this waiter were the only two people working the tables, yet there was never a time that there was anything that I didn't have. They worked so well as a team, that I was impressed at the service, but now it's time to try the dish! Two pieces of nice sized chicken patties, held together with a cheese center, fried with a Marsala gravy and mushrooms throughout. Cranberry sauce, a fresh, soft roll and my choice of rice. As I took my first few bites, Kimberly was behind me waiting to ask me what I thought. I expressed how awesome the food was and how pleased I was about her suggesting the dish. She leaned in a little and said "We have water, soap and seltzer available to clean your shirt, so you just enjoy yourself" OH MY! Was this so delicious! The chicken was crunchy, yet tender on the inside. The gravy and the cranberry made this just a perfect combination. I don't leave reviews over 4, as I typically think that there would always be room for improvement, yet I can't suggest a way to improve my experience at all. When I was leaving, I wasn't comfortable bringing the remaining food with me due to a 2.5 hour ride home and I still had to wait for my truck to be finished. Kimberly offered to package my leftovers in a sealed container and pack the outside with ice to keep it fresh while I wait for my truck and drive home. I will tell you that life is about the experiences that we live and this was one hell of an experience. The chevy dealer asked me to bring my truck back for the other minor repairs and if I didn't have lunch here, I would have declined. Now I want to bring it back just to try something different.

JUST FANTASTIC. I do see other reviews of mostly 4 and 5 stars, and there are a few less favorable reviews, but I have always said that anyone can have an off day, always give a place more than on chance to impress you. I only needed one visit...

My fiancé and I went to The Pub for dinner last Friday night. We had been for breakfast in the past and enjoyed it, but never for dinner. When we arrived they were busy, but no so busy there was any sort of line at the door. When we finally got seated, we had a waitress fly by our table to tell us she would be right with us after she took an order. 15 minutes later she came back. After an ordeal with what they could make for drinks and my fiancé's worn out NY ID, we finally placed our dinner order.He ordered a steak and I ordered a sandwich. Overall we waited over an hour to get our meals (we realized there was a large group before us, so we were understanding) and in the meantime, I pointed out that my fiancé's drink (a Long Island Ice Tea) tasted like nothing but flat soda. He agreed but didn't want to make an issue out of it, and just decided not to order another one. When we finally got our meals, right off the bat, he noticed something crawling in the side salad next to his steak. He pointed it out to me, and it looked like a MAGGOT. The hostess came by to bring us something and my fiancé (very quietly) mentioned the bug. At this point it had burrowed into the salad so he couldn't show her. She left to get our waitress. My fiancé found the maggot and placed it on his knife. When the hostess came back, he showed her and she goes, "Oh how cute! An inch worm!" It was clearly NOT an inch worm, but that shouldn't have mattered - it was a bug, nonetheless. Our waitress came out and said that the cook would make him another steak, but we both agreed we had last our appetite at that point. The waitress made sure to reiterate that it was an inch worm, not a maggot. Whatever. She then proceeded to give us a bill for our drinks and ran off. The Long Island came to $11.25! Another waitress noticed we were upset, and came over to our table to ask if she could help. We explained the situation and how we still got billed $18 in drinks, $11 of which was basically a flat soda. The waitress then says, "Oh, yeah... that's what we get for serving drinks like that. Let me see what I can do" and takesthe bill to the bartender. She comes back and says that because he never complained about the drink and still drank it, he had to pay for it. My fiancé says, "I just got served a dish with a maggot on it, are you really going to charge me $11 for a flat soda?" and the woman says something about NH state liquor laws and then goes, "and by the way, it was an inch worm, but I'm not going to argue about it" and turns her back and walks away! At this point my fiancé was furious (usually a calm and collected guy) and very loudly goes, "THAT WAS A MAGGOT." On our way out of the restaurant we asked our waitress to speak to a manager and she goes, "That was the manager. Her name is Laura." (What?!). We couldn't believe how poorly we were treated. If we had gotten a bug on our meal, but were treated a little more professionally, I wouldn't be writing this review. Any other restaurant would have compensated, not only our meals but our drinks too. Not copped an attitude and argued with us about what kind of bug we got served. We were extremely patient through the entire thing until the end. Needless to say we both left angry and hungry (at this point it was 8:30). If I could give them zero stars, I would. This place has really...

I really wish I could give this place a minus!!!! This is the thing you see on TV not in real life. I was told the woman's name was Kim. absolutely INSANE!!! First I would like to say the Keene police were amazing they showed up while my friend was still on the phone with them. We were invited to dinner with some friends not from the area it was night time we drove to the place we were meeting drove out a side street there was a parking lot we parked as well as our friends. went in to the thristy owl had dinner came out I saw a woman getting out of her car she fell I thought oh no I was going to ask if she was okay but she started coming towards us so I thought a beggar so I went to the car she started screaming and flailing her arm saying we can't park there my boyfriend apologized and she said I have the right to block you in, not wanting a confrontation we both got in the car and drove out of her lot and waited for our friends. OMG! She was like a crazy person yelling and screaming she had I believe her son with her he started pocking one of our friends in the chest. our friend said he offered them money for parking also said they were sorry, They also did not want trouble they got in there car she stood behind the car with her arms out blocking them and her child stood in front doing the same they drove around them she and her child both punched the mirrors of his car, our friends drove off we followed to see if everyone was okay. We pulled into a parking lot to talk she pulled in and tried to block us in there they started yelling out there car windows you F%^& Nigars!!!!! WTH!!!! we got out of there and headed to main street she and a truck with a plow on it started to follow us. we came to stop sign our friends went and we stopped like the law says she tried to go around us! we stopped on main street to call the police she circled us the plow truck parked just down from us, as soon as the police came they both diapered. absolutely insane! I will never in my life enter the...