Dunkin' — Restaurant in Kent

Their morning staff is terribly lazy. I ordered my on the go order 10 minutes before getting there and it was made, in front of me, after I asked for it. It was also made wrong the first time, but thankfully the worker caught it. I'm lactose intolerant and the guy stated, "Whoops! Made this with whole milk." Thankfully he made it again, but I stood in there for 10 minutes, a full 20 minutes after I ordered 1 drink, to get my drink. They weren't busy at all. There weren't any cars in the parking lot nor the drive thru when I arrived at 7:15 am. Five workers were behind the counter either not wearing masks or wearing masks only covering their chins and coughing while standing right next to other workers. None of the workers wore protective gloves while preparing drinks or food. When I asked for my order, a woman told me to pull off my mask "so she could hear me better" and when I spoke louder she stated, "Don't give me attitude! You should have just taken off your mask like I...

So I'm at work and I ordered online and I got there about 10 min after I ordered which typically is how long it normally takes for my order at any dunkin but I got there and stood around for another 6ish minutes they put my coffee on the Mobile orders table but not the muffin I ordered which was pumkin flavor. I waited a little longer and nobody brought it out so I finally asked about it and the girl (who was nice) went to get it only to come back and tell me they were out of the pumpkin and the only ones left were coffee and chocolate chip. I understand that the mobile orders may have issues syncing with the stock in the store but I was just a bit upset that they were going to just not say anything to me even tho I paid for it unless I specifically asked them. Also while I was there everyone else was having issues with their orders like this older nice couples bagle was so hard they couldn't even eat it. Maybe just a off day for them but kinda...

They dont have doughnuts after 2pm. Been there twice around 2pm and they had three or four doughnuts left. Entire display case was empty on both visits. Manager said they dont make the doughnuts at the shop, they are delivered from a distribution center at 2am, with no further doughnut deliveriers until the next morning at 2am. This DD is new, and big. Kind of nuts not to have doughnuts at a doughnut shop. Staff was unfriendly when I asked why there was no doughnuts on both occasions. Cant imagine how this place will produce a profit unless all you want is a coffee or bagel. Also, 2am deliveries of doughnuts probably meant they were made a few hours before so either way even if they had doughnuts they would have been 14 hrs old and stale by 2pm. Not reccommended and Ill...