I initially sought a place that upheld truthfulness, and upon reading your recent post, my family and I were deeply moved by its candor. We have been loyal patrons of this establishment since its inception, consistently enjoying our visits. However, our last three experiences have been quite disappointing, as the quality of the chicken precisely mirrored your description. I had hoped this was a temporary issue and that those responsible would be promptly addressed. Regrettably, it appears that the situation remains unchanged.
During my most recent visit, which took place approximately a month ago, we ordered our meal, which arrived promptly and hot, and to our pleasant surprise, without the usual lengthy lines. Given our past experiences, we were somewhat hesitant but decided to give it another chance. Unfortunately, the taste of the food was far from satisfactory, as it was rather unpleasant. In response, I politely informed the attendant that the food was subpar. However, we received no empathy or understanding, and as we were departing, the attendant took an unprofessional approach, uttering an unkind comment. It was a rather disheartening experience, to...
Read moreIn regards to our visit on Wed 8/2/2023.
Sadly,this visit will be our last, we have been a weekly customer since this placed opened.I feel that is enough of a pool of knowledge to pass a unbiased feedback and review. In the beginning it was consistently delicious and cheaper. Wait times were occasionally long, but worth it. It held at that level up until they changed there texas toast bread, og bread was amazing. Since then the overall meal has been a complete hit or miss, but still more positive than not. Past couple months have been increasingly bad, to the point that we are calling into get credit , which I hate doing. But tonight was it. These fries are cold , chewy, devoid of any flavor except the aftertaste of fryer grease wayyyy past it's prime. However , chicken was consistent , tasted exactly the same, rancid from old grease. Its really bad . Cherry on top was poor quality meat, every bite had my wife and I digging gristles and cartilage out of our mouth to the point we finally said ** it! Threw it out, wasting $ 25 and our appetites. But what really bothers me, is how far your and my standards of acceptable food have fallen so...
Read more1st time customer here and I won’t be back. I went in and order and I should have known better when the Unfriendly young man told me it would be 25 mins before I got my food because they was “Super Busy” they had one person in the place and one in the drive thru… But I was thinking ok I will wait for Fresh Hot food Which one would only Assume that it would be.. Well You know what they say about assuming. The bread taste like they dipped it into the chicken Fryer and just threw it in the box, I didn’t get all my sauces that came with my Family Meal or the Extras I paid for.. The Fries taste like a mixture of Fresh/ Day old fries you’d find on the floor board of your car that your kids dropped… On the plus side the Large Coke tasted good lol Save your Money and drive the Extra 5 mins to Cane’s chicken. We won’t be back and Sadly I honestly don’t see this place being open much longer unless Management does something because the Food was...
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