McDonald's — Restaurant in Kentucky

There is no better way to describe the quality of this particular store then to say this: The big Mac is a signature sandwich off McDonald's and has been since it's conception. It's ingredients are quite simple special sauce buns burgers cheese lettuce and pickle. That's it, there is nothing else to making that Burger . This is the signature Burger of your franchise if you cannot make it correctly or your employees cannot make it correctly you need to close the doors and figure something else out. To add fuel to this particular fire customer service is barred none and any business and if you cannot perform that particular activity correctly you need not be interacting with the public. Being rude, load, staring in a lude way, And using profanity in common speech are not hallmarks of quality customer. The store needs to be shut down and then burn down to remove the taint of the idiots working in it. Last, and certainly not least, there is a question of personal hygiene among the staff members. If I cannot truthfully enjoy my food concern that the pus from someone's pizza face will find its way into my dinner I don't want to eat there and I can't imagine anyone else wanting to either. It's called a facial cleanser it will...

This McDonald's in Owensboro, Kentucky is one of the worst restaurants i have been to. I ordered a simple sandwich a double cheese burger and apple pie. Once I received my order I noticed grease everywhere on the outside wrapper. And the sandwich looked gross with grease running off of it. I took the sandwich to a supervisor and showed her the sandwich and asked her for a new one because I couldn't eat this one. I waited 10 minutes for a new sandwich and never received one. I went back up to the register and asked for a refund because I had to leave I had other things to do. Another McDonald's employee found my new sandwich behind other orders that is the reason why I never received it. I said I still would like my refund back! And I did get my money back for a bad experience and another supervisor did say she was sorry to me for what ever happened. I would never recommend this restaurant location to anyone! Why because I seen employee's wiping there hands on there pants and not wearing gloves. Almost all the employee's were sweating heavily! Also employee's were coughing without covering there mouths. And other customers in the drive through were waiting extremely long for there orders. If I could give a zero star i...

An update 2 years later on 8-17-24: The place still sucks! Right now they’ve filled up all 4 drive thru spots as well as the curbside pickup spots to avoid their drive thru times being long. The food is half cooked, and the staff are rude. I wish this place was a good as it used to be.

At one point in time this was the best McDonald's in Owensboro. Unfortunately now this is one of the worst. I waited for 10 minutes, a regular amount of time, for my food. I clearly spoke my order to the cashier. When I received my food, my order was wrong. They proceeded to take 20 more minutes to make my food. I appluad the lady in a bright green shirt because once she was finally free, she realized the rest of her team had failed in fixing my order. As for my overall satisfaction, I'm very displeased. 5 stars to the woman with a bright green shirt and green headband (not the older woman with cheetah print glasses.) If I could rate 0 stars I wold. June 3rd 2022 at 1:24 I finally received my ONE burger, and I...