Panera Bread — Restaurant in Kentucky

1. The prices are outrageous here for the portions. 2) We placed a rapid pick up order, received a text and email saying our order was ready, and then had to wait 20 min inside the cafe after those messages were received to get our food (two bowls of soup). I've known places to do this recently to improve their numbers, and it's extremely misleading and frustrating to consumers when we think our food is ready to go. If it takes that long for rapid pick up, be honest about it, and don't send false emails to help your own numbers and make it seem like you're quicker than you are. 3) They were out of bread bowls at dinner time and didn't adjust our prices since we ordered a bread bowl on the app for rapid pick up. 4) My french onion soup didn't come with any cheese on it (which is half of the allure) like the picture and description advertises. Overall bad experience and won't...

They have such disrespect towards take out orders 😂 never in my life have I seen a sandwich constructed like a bad hair day. It’s completely inedible. The onions were cut like they’re meant for onion rings, the greens & avocado were brown, the turkey was piled up and tasted like.. fabuloso? The soup & macaroni were great but no effort is needed there, and definitely wasn’t put in this sandwich haha 😀

My message to them is: if you wouldn’t let this quality of food go out to your in cafe patrons, why send people home with it? Because they won’t notice right away and can’t complain?

My message to anyone reading is: I would recommend not using the app to place your orders I guess; I’m so shocked I just keep laughing but that’s what I get trying to treat myself to a 12 dollar...

Arrived at 2 minutes to 7:00 a.m. on Sunday morning for a DOORDASH delivery pickup. There was no employee or staff to be seen inside the store. It was 2 minutes until opening was scheduled. Evidently delivery is not important, and neither or three other customers sitting in their vehicles waiting for this place to open. I remember times when the customer was more important than getting two extra minutes off the clock. I understand, if it's policy, but having worked in places in my 54 years similar to this establishment, I don't think that's an issue. One star for no hustle, four stars absent which fits the description of the importance of customers and delivery personnel to those individuals whose job hinges on having individuals patronize their...