This was my first time eating here. The day before, they had a 30 minute wait time so I left. There were many workers standing in the front at the desk, but there was never any heartfelt welcome on either day. Nevertheless, I will go on with my review. My waitress did not say her name so there was no rapport established. This is an epic fail for people like me who would love that WOW experience when eating in any establishment. I was asked the usual question of "What can I get you to drink?" Not even a hello. The waitress was young, but still should have known to be more hospitable. Next, I already looked up the menu online so I knew that I wanted 6 dry rub lemon pepper wings. I had a Miller Lite as well. She did ask about the size of the drink meaning small or large. I was quite hungry so I was going to order a salad while I waited. However, on the menu there is no house salad mentioned and no price. I asked what the ingredients were regarding the salad and she was unsure. She just knew it did not have any cheese or bacon in it. Also, on the menu, they list these wings as jumbo. They were the typical size if not smaller. This is false advertising and I was really disappointed. It took a long time for my wings to come out. The wings were small as I mentioned prior. The chicken itself had no seasoning on it. Highly missing salt! I tried the Bleu cheese dressing and it was nasty. I prefer Bleu cheese dressing over ranch, but ended up with ranch. The carrots tasted odd and was too sweet. The celery was not even edible. Somewhere around the 30 minute mark my waitress came back to check on me and the food. I told her that I didn't like the dressing and that I thought the wings had no salt on them. She replied with "Ok." This would have been an opportunity to ask me if I would like something else. She kept passing by my table and never followed up until then. I kept hearing conversations about a salad bar but I never saw one. I may have taken that instead. I had to ask for extra napkins. These are items that should come out automatically by a good waiter or waitress. I would have loved to see management walking around and asking the customer about their experience. In the end, I left the three uneaten wings on the plate with the garnishment and I had a little less than half of my beer still there. It was that bad that I didn't ask for a to go box. I hope that I have a place to upload the photos. This was one of the worst dining experiences I have ever had. A waste of money for sure! One last thing...in this time of COVID still being present, no staff had on masks. This is a huge...
Read more12-27-21 I went inside and placed an order to go. I ordered two brisket Philly sandwiches and 20 wings. The front staff was very nice and without prompting, they checked on my order 3 times. They kept apologizing and saying, “the wings take longer”. I’m guessing the kitchen forgot to drop the wings and apparently they waited until the 3rd check to actually cook them. I waited 45 minutes and that is excessive. I deducted 2 stars for the wait. The sandwiches were good but I had to reheat them when I got home and reheated breaded is never as good. I guess the sandwiches sat there waiting on the wings too. I’m also disappointed that the shrimp po boy was discontinued. Sadly, we discovered they put the celery under the wings, so it was too soggy to eat.
If you've read any of my reviews, you know that I tend to dig in and remember to take a picture when I'm almost done. Not this time. I ordered the shrimp po boy and ale battered fries. I was gobsmacked at the amount of large, very tasty shrimp. It had probably 2 dozen shrimp. I had to knock some off just to fold the sandwich. There is a very fine line on bread between perfect toastiness and so hard it tears up the roof of your mouth. I hate that! This was perfect! It had shredded lettuce and tomato with a chipotle garlic aioli. Let's just say. OMG. The fries are also delicious with a kind of blistered exterior. The ranch is just meh but the fries don't need anything but salt, so no harm done. We also ordered wings to go for the Super Bowl tomorrow. The wings are...
Read moreMy wife and I have made coming here a regularly for some time now and have really enjoyed it overall, but if this would have been our first visit, it would have been our last and still may be. We arrived around 7:30 and didn’t seem to be busy considering it was Memorial Day. I ordered a Southwest Chicken Wrap like I normally do because they have always been very good, but not so much this time. The chicken was barely warm and everything else was cold inside. Supposed to be a hot wrap with the cheese melted, but the total opposite this time. My wife always gets the salad bar added with her meal ( her favorite ). This time there was multiple items completely empty on the bar and was very dirty and messy. There was plenty of staff there working also and was walking by it quite often, but not one that seemed to look or even care about refilling the empty items or at least cleaning it and there was still over two hours left before closing. Lastly was the noise level. Not from the customers there, but from the staff themselves behind the salad bar area, I guess the service area, where the servers all gather. Very and extremely loud. Yelling, laughing, clapping. I’m guessing mostly young kids working that night with no kind of management on duty to keep them focused on what they were there for and the customer is who suffers for the lack of management and lack of responsibility and caring of workers, in any field. Needless to say, I don’t think that this place will be on our list of options to choose from when we go out to...
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