Hello ladies and gentlemen of killeen. The reason for my one star ,goes to the food quality n the customer service I received. Well start with the food quality. When I received my zuppa soup , it tasted very tainted n bitter ,as if

though I was served some else left over , I should have taken a picture of it, but I didn't because I Normally received good service from this place , n I always get the zuppa which is so good.

Secondly upon receiving my bread. I noticed that the bartender handed me another set of bread that had been sitting off set to the side. Now that I kinda of forgive. Because maybe to her. If no one touch it, it's still good right? So basically I was handed over some one else bread who didn't want it or at least thats how it appeared to me Idk. You guys tell me if that's right.

The zuppa that day was nasty. If I ever return back n my zuppa comes back all chunky n bitter like some else left over. I will report it to management. Food is not something to be playing around with guys.

I'm requesting that the leadership watch were the hands go.and that the staff is practicing proper food sanitation safety plz. Lastly the bartender station. Why is everyone from the tables keep comming up to the bar constantly asking for drinks? When they have designated servers. Then patrons at the bar becomes treated like 2nd class citizens. Either u guys double up and assist the bartender. Or just keep it normal n allow the bartender to fulfill their priority which is the people sitting at the bar. I'll come in a lot of times solo n I'll purposely sit at the bar so that I won't take up space at the table that could be used for a larger group. Ladies n gentlemen there's a reason there's a BAR with tall chairs! So that for whomsoever assumes that position shall be greeted. N treated as such. This part is not important. But there's a point to it. The bartenders know that I tipped them pretty heavy. N still I get treated like a 4 dollar puppy. I know u guys don't always get a good tip when u deserve it.

That day n still I Tipp out. U guys are putting too much pressure on the bartender. U need to huddle up n every one come up with a solution. Other than that plz correct those mistakes I mentioned n continue to stay motivated. N remember no one wants to be treated like a 2nd class citizen. Especially when they been tipping u so generous. Have a nice day n be good happy holidays.