Abracadabra Ice Cream Factory — Restaurant in Kissimmee

My over all review is a one based on not receiving a call back or a message back to the original post that I had posted and got blocked. So I’ll try again. The ice cream was amazing no complaints on that. the quality and taste of the ice cream that we were served was good.The young girl making our ice cream was snooty and just not nice or interactive at all she gave dirty looks and just seem to be very judgmental.. She also spilt the water on me which I had said oh no that got on me and stuck my shirt to my stomach. She laughed and walked off. Not saying anything so I did not think anything bad would have came of it. Once I got to the car and cooling off. I noticed my stomach was burning when I lifted up my shirt. I had a whole line of red Whelps on my stomach. At the time, I did not turn the car around and go back because my thought was what are they gonna do say sorry. I mean their attitudes while I was there truly gave the impression they wouldn’t have cared. So that’s that on that as for the atmosphere they have a very nice play area for children with blowups that they offer. If you’re paying customer you can spend an hour they’re playing. It is really nice for young ones. The building itself is small and there’s no air so as it fills it becomes very warm in there, I don’t recommend getting close to the ice cream being you may end up with 4th ° burn. they should probably put up some shields so this doesn’t happen again to other customers. I can only imagine if a child at that height counld have burned their face. Parking for the location is not the best. It’s on street was very full when we were there had to circle the block a couple times just to find a spot. won’t go back due to the lack of response from my injuries, but I would recommend their ice cream. It is very good. Just be very cautious Because it’s not very safe. I’m not looking for a handout because of what happened nor am I looking to pursue anything further I just simply wanted the company to know what happened to prevent this from happening to somebody else which might have already done, but I was just going by experience. I will say also this was supposed to be the highlight of my trip we used to live in Clermont Florida years ago when the original abracadabra opened up in that area. we were coming to vacation this year to Disney and some friends and family had told us they had an abracadabra in Kissimmee I talked it up so highly to my kids about how this had to be one of our number one stops and then to have this happen. In my previous post that got blocked. I had posted pictures of my injury. This time. I won’t post them and hopes that don’t get blocked so sorry for those who can’t see physical proof. 6 days later and my blisters are still there mostly scabbed over other then one spot that is pretty bad still. I just never could...

Unfortunately, my first visit ended very poorly. I had passed by almost two months ago and was excited to visit after checking out their site. So much so that I planned for my brother and his family to come out alone with mine one evening in the future. I came an hour after opening. I was not greeted by either of the 3 people who saw me. I immediately noticed the floor wet and had puddles of water all throughout. I recently had knee surgery and have a full leg brace and when I felt myself slipping withing the first couple of steps I immediately backed out back to the sidewalk and poked my head in. I notified the young behind the counter that the floor was extremely wet and there were puddles of water. She nodded and said okay. I stood for a second with no further response or action taken. I slowly tipped back in and decided on an order. I was told I couldn't order pizza because it wasn't ready. I asked what time it would be ready and was prepared to wait a bit thinking maybe a fresh pie would be made. She then said they weren't making any today. At this time a family with young children came in and I stepped to the side to allow them to order as I figured out what else I might want. Within seconds the family also began to slip on the floors and made mention of them to each other and the staff member. Still, nothing. They walked up to order and one of the young children slipped and hit his knee on the floor. At this point I said, again, that's why I just mentioned the water to you ma'am I almost slipped myself. Still, no reaction or attempt to have someone get the excess water up. Discouraged at the lack of response or care for customers at that point made me not want to order at all and I left. Although I was looking forward to the experience and food items, the basic minimums weren't met when it came to...

It's been a minute since I last visited, and it's nice to see that it is well maintained. It also had a face-lift over those years and looks better than I remembered. We stopped by for lunch and ice cream. It's unseasonably hot for May, and this spot has no AC, so ice cream is a great way to beat the heat. Eat first so you can enjoy your delicious treat, or you'll end up with a cup of cold soup in this heat! We ordered a cheesesteak and fries. It was light on cheez-wiz and light on flavor, so in hindsight, I might've asked for an extra drizzle of cheese over top. The bread was nice and toasty, and the fries were piping hot and well seasoned. If I had added a little salt/pepper to the sandwich meat, I think it would have elevated the flavor a bit for me. Its concession style food, so keeping it real, it was not greasy and enjoyed it for what it was. Pricing is reasonable, but parents with young ones should note that there is no kids' menu. A small ice cream will run you about $7 or so. That's the main event here, though, so no shade whatsoever. Standing at the counter, watching them mix your flavor choices, and enjoying the coolness of the vapor is part of the fun and eating it the best part. I went for the chunky monkey (their cream base, bananas, Nutella, and walnuts). Service was good, and the manager ensured that we enjoyed everything. If you come, wear comfortable, breathable clothing, even in shade it's mega warm. If I could make a suggestion of adding a few evaporative coolers (swamp coolers), it might be worth the investment to keep customers comfortable. Stay cool and enjoy the visit, it's really...