Beirut Bistro Orlando — Restaurant in Kissimmee

I was excited to have a shawarma, I already had an expectation as it wasn’t my first time being a customer to them. Staff was pleasant, however I had requested a shawarma but in a plate. This was done for me my very first time visiting the truck over the spring. When I was handed an actual shawarma, I asked about the plate. The woman came to the window and was adamant that “a shawarma plate doesn’t exist, that’s a Beirut plate” no ma’am. I kept calm, and I explained to her what I was looking for, a mix of chicken and beef with all the ingredients in a shawarma instead of in bread over a base of rice and lettuce, etc. She continued to tell me I was wrong. She made my order over and it still wasnt what I was given my first visit to them, nor was it what I have ever had before. I frequently ordered shawarma plates up north before moving to FL. I appreciate the staff hearing me out and attempting to fix the problem, but I wouldn’t be a returning client again. To make the customer feel as if they didn’t know what they were speaking of, and just saying “it doesn’t exist” was an improper way to handle the situation. I was pleasant and kept my composure, and didn’t speak over anyone as they tried understanding what I was seeking however still at the second attempt, all components of this “shawarma plate” was all divided instead of the layers as it should be.. I’d also agree with other reviewers regarding pricing for the portion, just over $18 was certainly overpriced. Beef was tough and lacked flavor. People come from all places with different experiences, I suggest you familiarize what the customer may be requesting before making them feel humiliated around a large crowd. But I thank...

Worst service there is. Me and my mom decided that we were going there to eat and the lady was very rude to us. She then gave us the wrong order and had us pay more than it had said. She refused to take it back and the only thing good on the plate was the meat. I was not impressed and do not recommend people to go there. If I could do less than 0 stars I would. There was not a lot of food on the plate for what we paid for and the pita was stale. The lady that worked there gave people there food five minutes after they ordered and they ordered after us. When we got our food waiting longer than 15 minutes (like she had said), we...

I don’t come down to Orlando often. I despise driving down here. But, I wanted to check out the world of food trucks. Now, let me just say….there is so much to choose from. It I came across Beirut food truck and was sold. They had shawarma’s…I love Shawarma’s…I was spoiled in the Middle East. Now let me preface this with…it’s not the same. Wasn’t quiet close but it was delicious. A bit expensive if you ask me. $25 with a soda. But the flavors were on point. It’s a big wrap too. So that made me feel a little better about the price. I would come back to the food truck but I’d also want to try others so….until next...