Chick-fil-A — Restaurant in Kissimmee

We had an early appointment and decided to stop for breakfast on the way home. Chick-fil-A is always a good choice for both of us. This was our first time at this location and it can be a little tricky to get into when coming from the east. We arrived, parked and walked inside. They weren't very busy but we had a short wait as a customer had no idea what they wanted. We quickly placed our order, paid and received our drinks and went to sit and wait for them to call us. We only had a short wait before they called and we got to dig into our food. I had the egg white girl which is my go-to breakfast from them and my kid had the hash brown burrito with grilled chicken and hash browns. Sometimes you can't have too many hash browns. The food was made correctly and looked good. Everything was hot and delicious. This is a very nice location with a playroom inside that is open and a double drive-thru which has become standard at Chick-fil-A. The drive-thru was fairly busy the entire time that we were dining. My only issue was when we left as the parking lot is one way. I realized when we pulled out of our space and went to leave that The pylons that they have to define the drive-thru lanes intrude upon the lane you use to exit past several spaces including the handicap accessible ones. What would be an issue is if a larger vehicle was in any of the spaces or if a good sized van with a hitch setup that holds a wheelchair or scooter on the back you could not exit without driving over the pylons. From my point of view this is a very poor design. I realized that they may have had a single drive through lane when they opened but no matter what with two of them it becomes a problem especially if they...

I ordered my food on the app for dine-in. The app stated to go inside, sit at a table, and enter the table number in the app, and the food will be brought to the table. About 5 mins go by, the app alerts me that the food is almost ready and a representative will bring it to the table. I’m sitting at the table, with my headphones on, listening to music. Another 5 mins go by, and the food hasn’t arrived yet. Mind you, I’m not expecting to hear anybody calling out to me, so I take my headphones off, and a few seconds later I hear “order for Jonathan!”. At this point I’m upset, because the order was supposed to be a dine-in order brought to the table, as stated on the app. I set it up this way because I saw how busy the restaurant was when I arrived, so I didn’t want to be standing around all the other guests (respectfully, due to social distancing). I ended up having to go to the counter to retrieve my food. And to add, I had specifically asked for 3 dipping sauces, and there was only two in the bag, so I had to go back and ask for another one.

Honestly I’m really stunned, because this is the first time in all the 16 years living in Florida that I’ve had a negative experience at Chic-Fil-A. However, this won’t stop me from still visiting chic-fil-a, but I guess I won’t be ordering in the app for dine-in service anymore, as apparently, the representatives can’t seem to adhere to...

I recently visited the Chick-fil-A in Kissimmee, Florida with my family, and I must say, it was an exceptional experience from start to finish. As someone who frequents Chick-fil-A locations often, I’ve come to expect great service and quality food, but this location truly exceeded all my expectations.

First, the design of the building itself is something you don’t see in many Chick-fil-A’s. The architecture had a modern and unique flair, creating a warm and inviting atmosphere that set it apart from the more traditional setups. The interior was impeccably clean, and you could tell the staff takes pride in maintaining a top-notch dining environment. Every surface shined, and the restrooms were spotless.

Now, onto the service—it was absolutely above and beyond. While Chick-fil-A is known for its friendly & polite customer service, this particular location took it to another level. The staff was incredibly efficient and genuinely kind, ensuring every customer felt welcomed. My order was prepared quickly, and the food was served piping hot & fresh, just the way it should be.

The attention to detail in both service and cleanliness makes this Chick-fil-A stand out. If you’re in the area, I highly recommend stopping by this location. Whether you’re dining in or taking your food to go, you won’t be disappointed. This Chick-fil-A is truly one of the best I’ve...