Our family has eaten here several times. The first time was for sit-down and the food was pretty decent and the server was friendly. Wasn't the fastest service in the area, but we were in no great hurry.
The next time, we did take-out. The General Tso chicken looked like it had been sitting in the warmer, ready to be taken out, for some time. The sauce was congealed and wasn't very appetizing. The fried rice was just OK, but at least it was fresh-cooked. But we get it, everyone has a bad day, so we thought we'd at least give it one more try.
Last time we went (again for take-out) the service was absolutely horrible. I placed our order well before three other ppl, yet I was the last one to get my order. When I asked the girl at the register where my order was, she tried to tell me that because I had more items, my order took longer? Excuse me! So I waited, and waited and waited. Still no order. Went and asked again, finally she went back to the kitchen and told me that they had just started cooking it? Huh?
We probably wont' be back, and it's really too bad because the location...
Read moreWait was horrible, prices were way to high, the most expensive Chinese food, maybe the worst tasting. Customer service was horrible. When the restaurant was dead, I didn't get my eating utensils, didn't get my water without ice, had to wait a long time for everything. When they forgot something, she would tell me she'll get it, but then would make me wait for chop sticks or silverware while she bussed tables. There were plenty of staff and they were dead. So I had to wait for things that should have been on the table, wait for my less than Medicare food, then I had to wait some more to eat it because she decided to bus a few tables when she had the chop sticks in her back pocket the whole time. Once seated, you're forgotten about. When they do remember you, they get your order wrong, got a spring roll instead of an egg roll. The food isn't great. It's sad when your customers have to keep getting up to ask a second or third time to get something that should have been on the table to start with. Obviously they care more about making money and bussing tables than...
Read moreI was at Lin Garden last Saturday the 9th of March at about 6pm. A restaurant that we frequent often.
To make a long story short. I had a Beef and Rice dish, Egg Roll, and a bowl of Egg Drop soup.
After I had dinner. That night, all night, and into Sunday. I spent most of my time in the bathroom. Also with a terrible stomach ache. Trust me, not a pleasant time.
Tuesday, I stopped at Lin Garden and asked to speak with the Manager / Owner. Actually, they lady that waited on us was there. I talked to her. The Manager never appeared.
She told me that the Manager didn't speak much English and she would tell him ( uh huh, sure ).
I explained the whole issue. Her answer was I'm sorry. No possible explanation. And not...
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