El Primo La Casa De Las Alcapurrias — Restaurant in Kissimmee

I had an issue with this restaurant a while back. My oldest son had mentioned he thinks ownership may have changed but if not there were different employees. Haven’t had a ton of issues other than food not being g as fresh if at the window. Today, I ordered 2 pinchos. One of longaniza the other chicken along with a drink and 2 pastelitos. The tostones were hard as a rock. I went back and told the lady at window and she mentioned they were being changed out with fresh ones and said sometimes the bulbs dry them out. She said she’d have new ones out. I passed her my bag and told my son to just throw it away and not worry as new ones were being made. I told her I didn’t mind the sausage being crunchy but the tostones were just too hard and didn’t taste fresh.she said no problem new ones would be done in 6-8 minutes I go back in 8 minutes and only the longaniza one was in the bag. I said where’s the chicken one and she said he never brought it to me. I said you heard me tell him to throw it away since new ones were being made. To be honest, we were waiting on our order from Pastelitos, Chips & more but ordered food that was ready at El Primo’s due to my blood sugars dropping. I had

Well what surprised me is that I was given a pincho with the same sausage I told them I didn’t mind crunchy. I had already bitten into the end of one piece. In the picture you can see in the 2nd sausage the hole from previous skewer and the sausage on the top you can see is jagged and not dark at end like others. Why? Because it was the piece I ate from. The girl said you said you don’t mind them crunchy. I said I would have been ok with just fresh tostones but the fact they took eaten food and refried it is a problem and if food is taken back like they wanted my son’s chicken, the food should be thrown away not refried. I told them I’d be leaving g a negative review and contacting the state for an inspection.

Do not eat here. That is disgusting! Needless to say I through away the rest of the food because I can’t help but wonder how many times something like this has been done. It’s bad enough that I started buying pastelitos 2 stores down unless being made fresh due to all the flies in the food holding area by window but now knowing they will take food that has been touched and also bitten and refry them??? I made mention that I had taken pictures. They just took the bag and gave me a new one. I said no worries I took pics already. Like I said we through the other food too because I can’t help but wonder what other unsanitary processes they have. I decided to give this business another chance after my son had told me it had changed some due to either new owners or employees but never again. DO NOT...

Ok, so I don’t usually do these reviews but when I saw what was being said online about the location on Pleasant Hill, I couldn’t help but question if the reviews I was reading, where to the same location I went to today (10/15/24). Being Puerto Rican I get how our food isn’t the healthiest and you can expect some level of grease but when you bite into an alcapurria and all you taste is the oil it’s fried in squirting out from the food as you eat is pretty gross. The tostones were not cooked thoroughly and the carne frita was nothing but fat and the meat was pretty much non-existent. Their customer service is horrible. They ignore you and roll their eyes when they want or leave you talking as they walk away while you order your food. They are way over priced for food that is mediocre at best. C’mon now, the state of FL has an extremely low pay rate (they should be ashamed of themselves) so paying almost $4 for an alcapurria is asinine when all you have around you is low income people and elderly on SSI barely...

I recently relocated to Florida and was very fond to know that there was a place to enjoy some good authentic Puertorrican food. I have been visiting El Primo Kiosk, (not the restaurant) and usually order the same, alcapurrias de guineo, ordenes de cuajito con guineos and sorullos. The first few times its was great, rich flavor and reasonable portion on the cuajito however the last two visits the alcapurrias tasted or had very little taste as if they froze them and did not add much sazon to the meat. Also the cuajito which was my favorite usually came with this heavy sauce and it was very tasty. This last time the cuajo was dry and it was watered instead of the sauce. The hot sauce included could not improve the tastesles cuajo. My wife and I were extremely disappointed with both, the alcapurrias and the cuajos. I wonder if you changed the chef, cook or recipe because there is a huge difference from our first time and the last two visits. I hope you go back to the other cook or...