Subway — Restaurant in Kissimmee

I walked in to order a sandwich which I was craving very much. But I had to use the restroom very badly. I asked the lady working there if there was a restroom she said "the restroom is down" about a month ago I came into the same location asking to use the restroom and got the same answer. I honestly strongly believe I'm being lied to at this point. Maybe the employees don't want to clean the bathroom after the customers use it? Idk. But regardless it's ridiculous and makes me not even want to order food from there because now I have to leave just to use the restroom then come back? That's so inconvenient and not good customer service at all. If the restroom is really out of order then subway needs to do something about it ASAP. I really hope to God subway as a corporation isn't encouraging their employees to lie about the functionality of the restroom because that wouldn't be...

the girl with the red hair and long pink nails poking out of the gloves while making my food burnt 2 of the 2 sandwiches i ordered. continued making the order thinking it was okay to serve charcoal black bread to a customer. I then went back in to say something because i needed to speak up, she then got the nastiest attitude asking which sandwich like she didn’t physically see it already and remade it with her nails still poking out of her gloves touching food. she started to put the toppings on then started to take off them then asked “is this good enough” in a snarky tone. asked what toppings i wanted and totally forgot to put the dressing on after i asked. in fear of my life i didn’t ask for the dressing again because it wasn’t worth it. customer service was horrible i am not trying to talk down on the girl but as a manager in customer service this is...

Ordered a foot long online. Picked it up got home and it was missing lettuce pepper oregano and Parmesan cheese. I drove BACK to the store they said they’re out of lettuce. A call would’ve been nice to see if I wanted to sub for spinach???????? They remade my sandwich and added 3/4 missing ingredients & then subbed the 1 ingredient they didn’t have. Still annoying I had to drive to this location 2 different times. I’m glad they fixed the error but obviously double checking before they bag the sandwich up would’ve prevented this. Employees need more training.

UPDATE. Got home & this time THEY LEFT OFF JALAPEÑOS & banana peppers. At this point I don’t think these employees know how to read. I would NEVER RECOMMEND THIS PLACE TO ANYONE they refunded me-AWESOME- but it still doesn’t solve my LUNCH. I picked the first order up at 1:00 pm. It’s now 2:03....