New York Bricked Up Pizza — Restaurant in Kissimmee

I'm not one to really leave reviews. This place is terrible. I call 5:45 pm family on vacation in the Orlando area. They tell me I have to call back in 15 minutes to place the order over the phone. No excuse like the system is down or anything just call back in 15 minutes. Instead I just order online a deal they had two large pizzas, 10 wings, and garlic knots like 50 dollars. I picked delivery mind you it's 8 to 10 minutes away where we are staying. Online I get no confirmation of delivery and have to call the store. They tell me they can't deliver the pizza their short staffed. Okay cool I'll come pick it up but I want the delivery fee plus tip back and don't feel like getting refunded I'll just take it in cash. Person couldn't authorize that somehow but now they can come deliver. We didn't get the pizza until 7:30-7:45 almost two hours later. The pizza was meh, garlic knots were burnt,small, and a joke to even call them garlic knots. The only good thing was the 10 wings I'll give them that. Do yourself a favor order elsewhere. Was a disaster just trying to order a couple pizzas. Would've had a better experience at Domino's which is my last...

Absolutely terrible experience with them. We were staying in a hotel in Orlando for Mother’s Day weekend and ordered from bricked up pizza because they had decent reviews. I now see some of those reviews must be paid promotions or something because our experience was AWFUL! They finally delivered our pizza an HOUR LATE, after I called the shop 20 times and NEVER once did anyone pick up the phone. I had to call their “support” line through the Slice app and they had no idea what to do because they could not get ahold of the shop either. I had to call the support line 4 separate times after 20 minute intervals to keep telling them we still did not receive our food. The pizza was cold by the time they finally dropped it off, the chocolate cake was hard and disgusting the kids just threw it away. Absolutely ridiculous , we spent almost $100 on food that barely got ate , and the shop nor the customer service said they could “authorize anything for the order”. What a joke. PLEASE , especially if you are visiting the Orlando area and you are trying to get your family some dinner or lunch,...

We placed an order online for pick up. We are at a nearby hotel for a mini vacation. My daughter and I went to pick it up and were surprised it was in the food court of the flea market. Kinda off behind another building, it was dark and kinda sketch. We walked in and not much was open, I didn’t see a sign that said “New York bricked up pizza” so we had to ask where it was. Found it, the man was very nice whom worked there. From the looks of the place I didn’t have high hopes. Kinda pricey and they got my order wrong. We ordered a large meat lovers pizza and they gave us a medium but charged for large, a medium cheese pizza and wings. Total was like $43. Anyway, that was some of the best pizza I’ve had in a long time!...