Wendy's — Restaurant in Kissimmee

I've never been so UNwelcomed to a restaurant before! The place was DEAD, not a single car insight yet the employees were in a rush to get rid of me. I went around 9pm and all the employees looked like teenagers who didn't take their jobs seriously. Their conservations with each other was more important to them. When I placed my order, the guy didn't ask me if I was done when he gave me my total. But everything was correct on the screen. When I was cashed out I wasn't given a receipt, then I had to honk TWICE to ask for a cup holder. When I checked my food it was all wrong. I asked for no mayo, there was mayo, I asked for spicy nuggets, they were all regular, also my fries were stale. It's so sad that their conversation was so important to them that they could not even bother reading what was on the screen while making my food. They had all the time in the world! Coming from someone who works at McDonalds, our customers ALWAYS come first, are greeted with respect and I personally never hand out stale food. Without customers you do not get a paycheck! The manager Sebastian seems like a respectable man but I hope he straightens those kids out! I've had good experiences with this restuarant in the past, but as of recently they've been messing up my orders, yesterday I was so fed up I yelled at the employees and that's not my character, but if they don't realize how IMPORTANT customer service is, they will have NO customers...

I came with some friends and asked for a apple pecan salad a lady by the name of * who stated that if I wanted more than two packs of pecans that I had to pay $0.30 extra. I told her I go to Wendy's all the time and this is the first time I am hearing of this. * said sorry not this Wendy's so I said okay to the $0.30 extra per pack for nine packs then they tell me you the computers not taken and there's no way to charge me. I don't see how that is my problem but they made it my problem and didnt give me my nine packs of pecans. * had an attitude problem and answer back continuously. I never mean no harm nobody and I hope * gets better training so nothing like this can happen somebody else. When I went to return the salad because I didn't get my extra packs of pecans they gave me the extra pack of pecans free because they did not want to do the return. This is called poor customer...

i didnt even begin to order because me and my husband assumed they were closed it was around 1:40-1:45am we showed up there lights inside seemed dimmed and lights around the building were off so we pulled up to the window to see if they were closed asking nicely and 1st female employee opened the window all rudely acting like we were dumb for asking a question and then she proceeds to get her male coworker to assist us after asking a simple question? he then greeted us rudely and acted as if he didnt understand our question so i asked louder so he could hear us and all he responded with was if we wanted to order to go around to the menu and mic. we just left, i get its late and these people want to go home but gives no right to make your customers who you are meant to make feel...