I don't usually review but since I can speak about the Knoxville, TN location and the Phila, Penn location, I need to speak about my experiences with both. I'm a avid subway hoagie eater. I can't say for sure but it also seems that the Knoxville location does not want people to see what is being put on there sandwiches at the first station. There is a hood blocking so you can't see if you are getting the right amount of tuna or meatballs on your bread. Once it gets to the second person, then you see that there is barely anything on your bread. Subway store #1552-0 3121 N. Broadway, that is where I was today. I also have been to the location inside a store called Weigel's 1325 N. Cherry St. I said never again until I go back to Philly, but a relative ask me to go to one. I said is this store different? I told her of my horror from the 1325 N. Cherry St location. I went to the Broadway location and it was the same thing. I even told them to keep the meatball sandwich because I am so sure there was only sauce on the bread. I saw no meatballs and I did say something to the people working who were making the sandwiches. I left the meat sauce sandwich behind and then took a look at the "Tuna" sandwich. There was barely any tuna on the bread. The bread was so much than the tuna, it's all you saw was bread. I said something to them and they said, " it's four scoops"! I handed the bag back to them to take a look and see, you could barely see any tuna on the sandwich at all. I'm for sure that I will never eat at the subway in Knoxville Tennessee. I've now had two visits to the restaurant it's intentional, do not put anything if you can get away with it on the bread. I remember when subway got started and the sandwiches were so delicious and packed with toppings. In Philly, I get a lot of subway sandwiches and they are so overflowing with toppings, I can make a second sandwich out of it. I can't say anything bad about the subway on 9th and Chestnut. The people are nice, and make a very good sandwich. I've had sandwiches from other locations and they are also good. Subway in Knoxville, good luck if you are here for what ever horrible reason but stay as far away from these locations unless you just want to bite into bread! I also saw a lady cough, the other was constantly rubbing the sweat off her head. These were the ones making the sandwiches. I tried to upload a picture but it's given me an error message....
Read moreNot zero stars for it being clean and the meat and produce and whatnot all looked good. But I asked for a veggie patty, which apparently they haven't carried in a while. Oops! No big deal, I'll get a roast beef. But I didn't appreciate being made to feel like an idiot for not knowing that. We don't usually eat Subway (for health reasons, not dislike or anything), and when we do the patty is not my usual choice (probably why they don't carry it anymore, haha). But the girl working tonight made sure to point out how clueless I was. Fine. She probably didn't mean anything by it, sometimes people make mistakes. But had there been another customer in the place, I would've walked out. But we need dinner, so I move forward...and watch her put so much mayonnaise on my sandwich I wanted to gag. Again, fine, I can scrape it off when I get home and replace the lost mustard with my own mustard. Glad I'm paying for this experience. She rings me up. I leave. I get to our gig (hence being in a bind to eat Subway and unable to go back :/ ). I go to remake my sandwich and find ONE slice of roast beef. Seriously?!?! Edit: when I called and asked about it, she told me that's what comes on a six in sandwich. I do believe she genuinely thinks that. I suspect someone trained her very wrong or has taught employees to skimp on product. At any rate, one slice of meat on a sandwich is far below industry standard, even if you're trying to...
Read moreFirst of all, thank the gentleman that was working this evening around 7pm from preventing this from being a 1 star review. His courtesy, consideration and sandwich artistry were you're saving grace... Now, we'll move on to how I really feel. NO CHIPOTLE SOUTHWEST SAUCE?!?! NO CHIPOTLE SOUTHWEST SAUCE?!?! We both know that sauce has a shelf life of months (if not a year)! How are you gonna jeopardize the quality of my sandwich by not having in chipotle southwest sauce?!?! I hope you can feel my rage. My stomach certainly feels the rage from trying to suffer through that abomination of a sauce that you're newly featuring on the ciabatta steak sandwich, Garlic Aioli. It's pungent, bitter and utterly disgusting flavor profile was a terribly horrendous compromise. I tossed half of my footlong straight into the trash which is exactly what Subway should do with paycheck of the fool who created that nasty sauce. It'll be quite some time until I frequent a Subway after punishing my taste buds with that garbage, more than likely never again returning to this location. Again, you should thank your employee for salvaging a couple stars. Staff earned five stars, management's inability to place a proper truck order earned 1 (only because 0 stars isn't an option). I was kind enough to give you the median rating, but not foolish enough to ever give you my...
Read more