Inskip Grill at Fountain City — Restaurant in Knoxville

We were very excited to try the grill as we have heard great things about it. The staff was great and the wait time was acceptable. Yes, they were out of certain items, but with everything going on that is understandable. We ordered just a basic double cheese burger, and a basic double bacon burger. When they brought us our items, we sent them back because there was four patties on each burger, the manager (I assume) came and explained that the double burgers consisted of four patties instead of two. Which we didn’t know, but that was fine. We accepted the burgers. We picked up the burgers and they fell to pieces, was not able to eat. I took two bites out of mine, and my husband took one before they completely fell apart. My kids ate there chicken tenders with no complaint the side orders were great as well. When the waitress came around and asked how everything was, we explained we couldn’t eat the burgers, and told her the situation. She apologized , but there was no correcting the issue. We paid $75 (tip included, because like I said the staff was great) for two burgers , two kids meals, and an appetizer. We understood we ordered it, we have to pay for it, but what was extremely disappointing was that I had to work 8 hours just to pay for a Meal that we couldn’t even eat, and they took no action to correct the issue.

Edited : hello Justin, I was not able to reply to your response, so I thought I would edit this post in hope you would be able to see it. I appreciate your reply in this situation. However, I do not appreciate you implying I did not understand what I was ordering. I simply ordered a double burger. That’s exactly what I said, i had no problem when the burger itself came out and you explained that I misunderstood. But no, you did not offer to correct it. And no, your waitress did not offer to get the manager. I’ve looked at all your reviews, and any negative reviews you have received, you have put the blame on the customer while trying to justify you or your staffs actions. While I do not believe in the saying, “the customer is always right.” I do believe in owning up to your mistakes. Which you have yet to do. I would have let this go, because it was a simple mistake that you all did not try to correct , But your response was immature and not necessary. I do not have any hard feelings, but hope you will be able to handle criticism better in the future. While the customer is not always right, sometimes they are. I wish you all great business, and you and your staff a...

Have you ever had a burger so juicy that it dripped down your chin with every bite? Well, try to imagine the opposite of that. With each bite of this burger, I wasn't sure if I was going to have enough moisture left in my mouth to swallow. If the burger had been any drier, they'd have to slap a "do not eat" label on it from a jerky package. The patty was so dark brown, it looked like it had spent a few too many hours in a tanning bed. How someone who makes burgers for a living could serve this with a straight face is beyond me. If I were hosting a BBQ, I wouldn't have served this burger to that one neighbor you invite out of obligation. Even he deserves better. The worst part? I used to eat at Inskip Burger somewhat regularly without issue. But this time, with two friends in tow, I suggested it. Guess who lost their food place-picking privileges for a while?

Now, let's talk about the Mint Monster shake. It supposedly contains two ingredients: mint and chocolate chip brownie. When my shake arrived, I noticed it didn't have any brownie on it, but I figured it was blended inside. Took a sip—no brownie, just the faintest hint of mint. Think if LaCroix made a mint milk and dyed it green. That's a pretty close description. I was asked if I wanted to wait for my friends to get their burgers before my shake was served, and I said no, I didn't want to wait. My shake arrived after they'd received their burgers, and it was completely melted. Oh, and about that brownie. When I pointed out its absence to the waitress, she said it didn't come with brownie. I showed her the menu, and she brought me a cold brownie on the side. Thanks, I guess?

I'm sad. I used to like Inskip Burger, but after this experience, I doubt I can convince my friends to return. And after writing this review, I imagine I probably won't be welcome back anyway. But this performance was shameful, and if I were them, I would want to know.

PS. I do want to mention that we also got fries and they were excellent, and we ordered the fried pickles and they were really tasty with the house made ranch which is fantastic. So credit where...

Inskip Grill is a culinary wonderland that combines mind-boggling culinary creations, colossal portions, and a staff owner who epitomizes warmth and greatness. Prepare yourself for an unforgettable dining experience that will leave you astounded, satisfied, and ready for a blissful food-induced slumber.

From the moment you step foot into Inskip Grill, you'll be captivated by its vibrant and energetic atmosphere. The decor is a delightful blend of quirky and contemporary, setting the stage for the gastronomic adventure that awaits. The staff members welcome you with genuine smiles and a contagious enthusiasm that immediately puts you at ease.

Now, let's dive into the food, the true star of the show at Inskip Grill. The menu is a playground of outrageous culinary ideas, with dishes that push the boundaries of flavor and presentation. Each plate is a masterpiece that ignites your senses and leaves you marveling at the sheer audacity of the chef's creations.

If you're seeking a portion size that could rival Mount Everest, look no further.

Inskip Grill is more than just a restaurant; it's a destination for those seeking a gastronomic adventure like no other. With crazy culinary ideas, portions that defy logic, and an owner who exudes greatness and warmth, Inskip Grill is a culinary haven that will leave you in awe. So, if you're ready to embark on a food-filled odyssey that will both tantalize your taste buds and leave you craving a well-deserved nap, make your way to Inskip Grill. Prepare to be amazed, overwhelmed, and ultimately satisfied by the remarkable dining experience that awaits you.

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