The Drawing Room — Restaurant in Knoxville

Wouldn’t recommend this place to ANYONE! The food/drinks were good. But that was the only good thing about our experience. To break it down, my interracial group of friends came to eat dinner at 10 pm when the restaurant closes at 11. Being in the service industry, we are aware that we needed to eat quickly and make sure that we were out in good timing. We sat down, ordered food & drinks right away. Our server, ROGER, was not friendly even in the slightest, from the very beginning. Very judge-mental and unfriendly. It was 10:55, we had a few bites of food left and they SHUT THE LIGHTS OFF ONLY IN THE CORNER WE WERE SITTING IN. ZERO respect for us. Not one person could even respectfully come up to us and say, “we are closing in a few minutes do you mind if I drop off the check?” NOTHING. Left every other light on in the restaurant except for the corner we were sitting in. When I politely asked why they shut the lights off, their response was, “we needed to.” Very unprofessional and uncomfortable...

I used to love this place. Great food, excellent service, wonderful staff including the manager.

1. they took away the tenderloin tips. Best item on the menu for an excellent value. From here it seemed to careen sharply downhill.
2. the best bartender (at the time) was allowed to leave.
3. the best manager was allowed to leave. Someone who could light up a room and knew everyone by name. Someone who could make every experience amazing.
4. the whole staff has been allowed to turn over. Any establishment is only as great as the team that makes it. Real leaders would always take care of their people and would never allow them to feel anything less than total care. Businesses are only truly successful from the guests they accommodate to return time and time again.
5. management has changed all the furniture and removed the lounge feel. Now it’s like the breakfast room in a Marriott branded hotel. I’m not sure how the residents aren’t...

I took my visiting parents and grandparents here in hopes of a fine dining experience. We quickly realized that it was more of a lounge and not a sit down restaurant for a party of 5+. However, Josh and the rest of the team immediately came to our rescue, and was able to get us set up at a table and went above and beyond with special touches. I cannot get over how well everyone did in making us feel so special. They are truly the top of the line in terms of Hospitality individuals. Outstanding experience, and I would love to be back in the future with more...