Krystal — Restaurant in La Follette

This is the second time that I have gone to Krystal and had to wait more than twenty minutes in my food. The first time I ordered a four Krystal cheese combo and that was all I ordered and waited over 30 minutes. That was 2 weeks ago. It wasn’t even 10 o’clock. Tonight it was 11:35 when I got to the menu to order and was treated with “I just want to let you know that all of our orders are cooked to order right now so there’s gonna be a wait.” I explained it was fine, that I understood because it was late and we had a kind of big order. But when we got to the window, the guy there was not nice. He was actually very rude and irritated. I’m sure because we came through late and ordered 24 Krystals. I have never had a bad experience with Krystals as far as customer service is concerned, but this was very...

We ordered a 12 pack of burgers and they came with mustard onions and pickles. The burgers are THIN. really thin. Some of them had mustard/pickles and some of them didn't. The sprite that we ordered tasted like the heads of the soda machine had not been cleaned. You could taste mold/other soda in the sprite. The Woman who took my husband's order was irritated/flustered and got our order wrong. The only thing that had flavor was the junkyard tots but they gave us fried instead of tots like we had asked. We went to sit outside at the tables and their...

Horrible Is not a good enough word for this place. Our wait in the drive through was over 35 minutes. We wait 10 minutes before our order was taking at the intercom. When we receive our food it was cold the corn dogs was the only thing that gave this rating one star. Our fries were beyond old. Our Sandwhiches were so soggy 2 puked them up. The food that was missing we received after waiting 15mins an it was still cold. Unsure what was going on but we were traveling an it was to late to turn around because the line was long yet the food was old...