I literally never leave reviews, but today we went to pick up a sandwich. They messed up the sandwich so my boyfriend called to see if we could get it replaced. He told the lady who took our order in the first place that the sandwich was completely wrong (they gave us an entirely different sandwich than we ordered) and she asked him to send her a picture of it to her personal phone number which I’ve never had any restaurant ever ask for, she also said she had no idea what the procedure was to fix someone’s order. They didn’t want to believe us that it was wrong and the lady literally blamed my boyfriend for it being wrong. I’ve never had such awful customer service from any other restaurant ever. The food is good and the crest wood location always has great customer service, but LaGrange location is...
Read moreThis staff is so patient and helpful. Oh my goodness. If I lived here, I would frequent this place alot. The sweet cashier helped me out so much as my first time here. My family got the kids pizza which they graciously made cheese only and I was able to buy goldfish and kids drink separately for my toddler who wouldn't eat a full meal but make a fuss about not getting what big sister got as far as her favorite drink and goldfish lol. We also got the Rufus and valley veg wrap. Both were great. The shop is very cozy and it was clean. The prices are very reasonable. I highly...
Read moreWas hoping that the third time would be a charm, but no, still the same rude service I received the other two times I have eaten here. The food is great, so thought I’d give it another try today. Walk in and go up to the counter, and I don’t get a hello, nothing. Once my food was ready, the girl never once smiles, says thank you, nothing.... I have never experienced such consistently poor service as I have at this location.
The people at the Crestwood location are very friendly and actually have manners. I will definitely be making the drive there if I’m wanting...
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