KFC — Restaurant in La Mirada

Ordered the 3 pc big box 9/13/23, take out, around 3:00 pm. I thought the box was somewhat heavier than usual and upon arriving home I saw that the chicken seemed undercooked and was heavy because it was greasy. How can it be greasy when I've seen staff using tongs to remove pieces from what looks like a convection oven at other KFCs ? The chicken was way to soft and the original style batter was entirely ruined. No crunchy texture of the skin plus the taste was missing the "secret ingredient" that makes KFC famous. I couldn't finish because all 3 pieces were practically mushy. It was a waste of $15+. So much grease that the bottom of box was wet with it. Very bad experience. Not happy at all. Also, they didn't provide utensils or napkins to eat the food, and the self serve lemonade was 80% water. This is no way to run...

Today is Jan 4th 2023 weds night we stop here to Buy food for My boys and My 7 yrs old need ir to use the restroom the cashier guy said someone locked the key inside and the manager was not there ,,i ask him gime me few bags and i'll take My boy to go do outside in the bag he smiled ,,,we started eating inside wen 2 females come in one of thm orders and then she asked to use restrooms she gets the key: thn i go to cashier guy and i tell him he was rude tha y did she gets to the restroom and not My kids ''thn manager comes and i asked her for receipt she was rude she told me She's not giving nothing so i go to trash and find mine ,,this is the worth service ive ever gotten i Will never come bck here and i'll share this on My social media about...

I'm sorry. But this kfc has the worst service i have ever had at a kfc. That means they need training or the management just doesn't give a !?$!n. I shouldn't even give it a star. Chicken overcooked. And they don't know how to put a meal together. A guy at the register offered me a dozen cookies because he thought they were out of biscuits. They just needed to cook them. And then they burned them. I'm not kidding. Cookies and gravy, no thanks. I wasted to much money. Tried 3 times this past 6 months. KFC on Imperial hwy and Meyer rd. you will ruin kfc's reputation! Straighten up. I didnt mention my 2 other...