I normally do not frequent this subway in town. I prefer the one on other side of town on pine lake Ave. But I was in the area n needed to get dinner so I stopped at this location. Definitely was not a good experience. First off, I had parked on the side lot with the exit door only. My 7 yr old son went running to it before I could tell him it was an exit n tripped n fell n scraped both his knees on the weird paved lump outside that door. Got him checked out n calmed down n knees to stop bleeding. Happens with kids so not their fault. Go inside where the other entry door is......set my son at a table while I went to order. I'm told by one employee "he"will be woth you in a minute. Ok no problem......looking around , only one person eating inside. An elderly lady with a walker. One teen male just sitting n chilling on his cell phone at a table , no food. Place was a mess behind the counter of food service as I'm looking around still waiting to be served 5 mins or more later. One guy working was doing drive thru that was only 2 cars deep. Other younger fellow finally acknowledged me to take my order. I Tell him the 2 subs I would like.......just as 3 other teenage guys walked in. ( his buddies) tells them to lock the door entrance........????? Ummmmm ok, that's professional. Nott!......He Starts making my 2 subs......the 3 other teen guys walk up to the service line n they all just sit there chit chatting, these teens are not ordering a thing after me. Just shooting the breeze with their fellow teen worker making my subs like no big deal and no rush....he was not even caring about getting my order done at all or timely......chatty Kathy. I was losing my patience. Guy working drive-through n making subs n doing most of the work, had to come n take my money.......as other guy, chatty box with his buddies kept yaking.....talking about how busy they were today n etc. And still has to mop yada yada,....booohoo.......Smdh........ummmmmm helloooo finish my order please n thsnk you!!!!! I'm one person inside with 2 subs.....my god! Meanwhile elderly lady dining in gets up to tell him ppl are at the door wanting in.......which they were. He says lobby is closed......she says how are they to know? Or me..why's the door locked? So employee making my subs and still chatting away with his buddies flips off interior lobby lights( its not even 830pm......takes his gloves off n goes n answers this exit door thar now these patrons are at knocking. He goes n tells them lobby is closed. They have yo go through drive thru........man said i have a pick up order . Kid says yes drive through.....meanwhile my subs are chilling half made after toasting n him.worryimg more about shooting the breeze with his locked n lobby buddies! Changes his gloves n gets back to making my 2 subs stillllllll chatting his pals that shouldn't be inside after lobby hours just hanging out in first place. Most unprofessional non caring about customers experience I've ever had! Not a care or hustle at all! 20 minutes later got my 2 subs with a sorry n a smile......smdh! I just grabbed tjem n left left not saying a word! If I hadn't of had my 7 yr old son with me , I'd of severely lost my patience n mouth, js. I will be calling tomorrow to talk to a Manager.......which I hope is an adult because that worker there needs more guidance n care n professionalism!!! Or fired..........either way I will not be back to...
Ā Ā Ā Read moreMy husband and son went here today and what an experience they had. We have been going here for a few years. They went through the drive thru in LaPorte on Lincolnway. They didnāt even get a chance to finish their order and the guy disappeared for like 2-3 min. Then, the guy gets back on and asked them again what they wanted. Which they gave their order. Now, remind you they were the only ones in line and no one inside. So, my husband and son proceeded to the next window to pay and get their subs. The surprise was one sub was wrapped and the other sub was not. They were still in the parking lot when they checked their subs.It was thrown into a brown bag and was told they donāt wrap steak and cheese subs. So, all the toppings were everywhere. My husband did not eat it! How shameful. So, someone donāt know their job or they were just plain lazy! We were just there a couple of days ago and had no issue with the same sub. So, I went to subway with my daughter today also and went to the one inside Walmart. Hmm, they...
Ā Ā Ā Read moreIt's definitely your typical overpriced sub shop... The meat selections are almost laughable with very little meat on the sandwich, You would have to order two times the for me two even get what you used to on a single sub period all meets were sliced extremely thin and the chicken breast was not actually chicken breast it seemed to be a chopped type item. plenty of vegetable of course comma the bread was mediocre but you could tell it was old. the Lone staff seem to be almost like not wanting to be there all in all by the time was all set and done the sandwich and drink was almost $19 needless to say we told him to keep it and we went someplace else would not...
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