I decided to give this place a try with a friend after trying one of their other locations a while back in Hollywood. We got there when doors opened at 11:30 AM, and was offered to dine in, but their patio was not open, so we ended up having to order to go since we did not feel safe to eat indoors. They said that they didn’t have enough staff to open the patio, which is understandable, but I thought that during this pandemic that they would end up seating people outside first before inside. We did attempt to take a seat, but I still personally didn’t feel safe enough to eat inside. I believe overall the food is decent, but the person who was helping us take our order, just didn’t really seem to really care. It was like well you order if you want, if not I’m going to do my own thing. Even when our order was ready, the person knew we were waiting outside, but no one came out to let us know our order was ready. This was my first experience at this place, but it makes me not want to visit again.
Food The food was decent though. The salmon sashimi we ordered tasted fresh, the rolls were decent, I have just one thing to say about the sauce. Those things are HARD to open. It is the sweet sauce you put on your rolls, along with the spicy mayo. All of the small packets we had, it was impossible to open. Note that you must also ask for Wasabi. Also the Alaskan, and Dragon roll, just to note has a LOT of rice.
Overall it was just a mediocre experience for me personally. I would have definitely gave it at least 4 stars if not for my ordering experience. If you do come, just remember that they do have a Happy Hour that is BOGO 50% off, which I had to search myself. Their Togo chopsticks are pretty good quality, far better then other restaurants I’ve been to, but that alone will not get me to come back. I hope others will have a...
Read morei’ve only been here once before today. last time the service was good and the food was also good. they even brought us miso soup and some edamame. today, the food was good however the service was not. when we sat down, a waitress tried giving us the other table’s food until we pointed it out. other tables got edamame but we didn’t, the waitress came to take our order and asked if we wanted wasabi and ginger and my partner said yes but we never got it. once she brought out our sushi rolls, we started eating and it was good but i noticed that she had forgotten to bring the eel sauce that was supposed to be on the side. it wasn’t an issue until it took maybe 10+ minutes for her to even walk by our table and checked in on us. i finally got to ask for the eel sauce but by that time i wasn’t even hungry anymore. also while we were waiting for her to walk by, we heard her talking badly with another waitress about the amount of food a table ordered after they left and she was cleaning it. we also waited 10 minutes after finishing for her to check in on us so we could pay but eventually my partner went up to the front. i waited at the table and finally she eventually came over to ask if we were ready to pay like 7 minutes after my partner left the table. tipped to be nice but the service was not good...
Read moreLet me start by saying I really like this place. I like the food choices they offer, and every single time we go the food just tastes really good in my opinion.
However, we've noticed that whenever we go during happy hour, the rolls are noticeable smaller. We get at least 3 of the same rolls each time we go, so we kinda notice the difference by now. The size at happy hour isn't bad, but it feels a little shady when you think you get a discount but get less food too.
What bothered us the most was how the waiter had already put the tip for us, with the machine ready to just pay. My husband read everything and wanted to change the tip because it seemed off. Later we realised that the set percentages were way off. The 12% on a $48 bill was set to just over $12 which is actually more like 25 percent! Not sure if this was a mistake or purposely done. We also didn't receive a receipt which afterwards felt strange since we usually do. Not saying that they don't deserve the tip, but already choosing the tip that's also set to a wrong amount is just not right if it was done on purpose.
Please read the machine before you pay, to make sure everything is...
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