WaBa Grill — Restaurant in La Puente

Worst waba experience EVER! I went from loving this place to not wanting to come back! Decided to try out this location since I was in the area and it was a complete Inconvience for me. For starters DIANA! messed up on my order and tells me there's no onions when unless they changed the menu they always ask if you want onions with your bowl. Anyways I ordered what I normally get and paid 5 something for rice and carrots!! When I can make that at home obviously I wanted chicken to go with it. I ended up driving all the way back and this other girl helps me out and I explained to her what I wanted. she did NOT apologize instead she points at the menu and goes over it with me like I'm an idiot! I eat here all the time I order the same damn thing I know the menu! She then asks if I wanted a bowl of meat which was going to come out to 4 something on top of the 5 I already spent!!! I just wanted the half chicken that was suppose to come with it, instead she charges me almost 3$ for a tiny cup that's not even full. 8$ for a bowl I didn't even want anymore! Please retrain the la puente staff, I won't be...

They are very friendly, accommodating with superb and genuine interpersonal relationship with their customer. I commend Maria for a an excellent job in keeping this place a wholesome place for a family to dine/order and staff to stay. Of course shout out to Aurora for super fast and keeping up with the customer's needs. Job well done to you. To everyone, keep your SMILE because that's the KEY to your SUCCESS and EXCELLENT customer service. Remember, "Great food plus good price and excellent PR equals HAPPY customer. Again KUDOS to everyone and keep up the excellent job bestowed onto you. "BLESS...

I've been a loyal customer of Waba Grill for months, but I'm extremely disappointed with their consistent lack of soy sauce. It's been months, and every time I visit, they never have it in stock. Soy sauce is a basic condiment for many of their dishes, and its absence significantly impacts the taste and overall experience. It's frustrating to enjoy a meal without a crucial element that should be readily available. The management needs to address this ongoing issue immediately. Until they do, I won't...