Came there yesterday roughly around 11:32 a.m. there was only one employee working and I understand she was doing smoothies. She basically just gave me a look as in continuing making smoothies and could not even say hi welcome will be right with you. I understand she's probably by herself and she was probably making roughly around 7 smoothies that I counted. But still it doesn't hurt to say hello and it doesn't hurt to say I'll be right with you. I waited a total of 8 minutes then after all the smoothies were done she took all the blender and went to the back to wash them. I decided not to wait any longer and left. Just a few things I would like to point out I understand you're by yourself, but at the same time you get paid to serve your your customers. Please take also and consideration that your customers actually write your paycheck not the corporate office. If customers did not exist walking into that store, you would not be employed nor anybody else would be employed and you would not have a company to work for. I also have to say and I do honestly feel wholeheartedly that you looked very miserable and you did not want to be there. There are tons of applicants that would love to have your position. Please appreciate your customers and please! It doesn't hurt to say hello, I'll be right with you. Jamba Juice you seriously need to change something! Franchise or not you still hold the name,...
   Read moreI stop @ the Rialto store, I can’t believe the service, the young girl stated as I got to the counter we only have smoothies, I ordered 2 smoothie, I left to my car & tasted my smoothie it did not taste like mango. So I got out of my car to go back inside. as I was walking back into the store I seen the sign “ under new management smoothie 50% percent off” , I asked the young lady did I get 50% off she said yes, I wondered why I paid $11.44 for 2 smoothies if it was 50% off, she said you only get 50% off for 1. I told her the mango tasted different she shrugged her shoulders as if saying so wat. So I said so I’m stuck with this drink that doesn’t taste rite. She stood & looked with no comment. Bad Service I would like a refund or replacement &...
   Read moreShowed up at 6:50 am since they open at 7 called at 7:06 because doors were still closed at that time. I asked what time they open employee said they open at 7 but she was in the restroom and hangs up on me. The employee had seen my husband outside trying to open the door and never acknowledged him she then still proceeded to not open the door till 7:10 and only unlocked it and walked away, no good morning or I’m sorry I got a little behind, nothing! My husband then asked for the bowl I wanted and she said well it won’t be ready for 20’min everything is still frozen. Not only was she rude she wasted our time when we were already in a hurry to get to work! Not a great way to start our day! And sucks she had a terrible...
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