Pollos el Gallo La Vernia — Restaurant in La Vernia

Just left there after being rushed to eat! Here goes my review, we arrived at 530 pm their Facebook page says they close at 8 pm. Well must of changed to 6pm bc we got there and waitresses had chairs up on tables closest to the wall. After being asked to wait to be seated, they sit us close to the door that each time the door opens half of your eating utensils and napkins fly off the table. However, this was the only wind blowing bc it was super hot in there no ac on or must of stopped working.

The waitress takes our drink order-they had no michelob ultra, what?! Okay, sometimes they run out we all order sweet tea. When the waitress comes back to take our order we wanted to order the "platter" we are then told there are no fajitas. Ok why weren't we told this before we were seated communication goes a long way! I probably wouldn't have written this review instead I would've just gone elsewhere. Yes, I could've gone elsewhere but at this point drinks were ordered and I said no big deal we'll just eat chicken. Ordered whole chicken that comes with beans and rice. Beans were salty. Chips were broken up left over pieces. Chicken was not as juicy as our first time here. I really wanted to like this place and not have to drive all the way to pollos asados los norteños in S.A. I guess if I want good chicken and atmosphere we'll have to make the drive.

By the way multiple customers left bc they were out of chicken, not good for a place that is supposed to sell...

I would give it 3.5 stars. Decent overall, with highlights including the chicken and drinks, but the ribs and the use of low-quality disposable plates and plastic silverware left room for improvement. Would consider eating here again if in the area, but not a destination restaurant.

Food Quality Chicken (1 whole): flavorful and enjoyable about average when average compared to other vendors of "al carbon" or Sinaloa-style chicken. Spareribs (1 lb): also, well-seasoned but overcooked, resulting in toughness and difficulty in chewing. Aguas Frescas: Refreshing, seemingly made with fresh fruit, and not overly sweet—a highlight of the meal.

Service: The service was decent. The use of disposable foam plates was a drawback as they tore easily when cutting meat, making the dining experience less comfortable. They added a 20% tip automatically due to the size of our party. I usually tip this amount, but I prefer to be given the opportunity to tip according to the level of service.

Facilities: The facility appeared clean and well-maintained, contributing positively to the overall experience. There was plenty of seating space, and the furniture was in good condition and comfortable.

Atmosphere: Convenient and relaxing with plenty of parking and seating space, and no wait upon arrival. No loud music just some TVs in the background at...

Lets get real- its hot outside, the kids are out for summer, and after a long week at work who wants to cook and clean!?

If you are local or looking for a new spot to spice up your food delivery order- this is the SPOT!

They have a full menu of items that will satisfy everyone’s cravings! We’ve tasted just about everything on the menu and never had a bad thing - even the hamburger was well seasoned and definitely not frozen!

The last time we went, we got the Family Platter which comes with all types of meat, rice, beans, baked (kinda like mashed inside) potato with melted cheese, and tortillas! All the meat was well seasoned and juicy and enough for 2 adults and 1 child. The only thing we would change is just more tortillas with the meal but you can order more and thats based off personal preference.

Overall everything is super good, highly recommend to everyone, and be patient cause this...