Went to BK for the first time in a couple months. Thought it'd be a good opportunity to try them out again. 1 car is in the drive thru and though lets dine inside. I get into the establishment, not properly greeted. I hear an employee behind a wall say we will be with you in a few minutes, employee emerges but turns out he was talking on the radio to someone in the drive thru. 15 minutes go by, the two employees working ,walk past me to grab something. They made zero eye contact and bolted off. They were extremely short staffed but they also weren't busy in the slightest. They could have taken my order, i would have continued waiting but I left.
The second i left, I see the drive thru has cleared and a young lady walked in and placed her order in a matter of seconds. I felt disappointed, I looked forward to giving this location another opportunity but I guess I'll wait a couple months for it to possibly improve.
Decided to take my business to Runza next door which is pretty bland but got my order taken and served in less than a minute. They managed to do so with higher volume. I dont fault places being short staffed but acknowledgment and taking an order would...
Read moreI was not happy today. The food was great and tasted great, but the customer service I received was awful.
I ordered a Texas Double Whopper, no pickle, no onion, and no mustard. He then told me that, "Well then I will just ring you up a double whopper with bacon and extra cheese." I repeated my order as previously given an was told "I am just trying to save you money". I told him I appreciated it but could he put my order in as stated. I had to explain that "I do not like pickles or mustard an am allergic to onions." He finally did but it still took a 30 second staredown.
When my meal was up, my number wasn't called and the tray was tossed up on the counter. The food really was perfect, but next time I am going to take...
Read moreI’ve had multiple bad experiences with this place and never ended up doing anything about it or done a review but this visit solidified that I’ll never return. I asked what the difference is between the “fiery” and the “spicy” chicken wraps and she replies with attitude, “UH, I don’t eat this stuff, so I don’t know…” I’ve had experiences here in the past where the person taking my order was nice but the food was very subpar and let it go but I’m not going to take feeling like an inconvenience for asking a question that should be easily answered regardless if you eat it or not. Didn’t waste my money here today and won’t be wasting it here...
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