Starbucks — Restaurant in La Vista

They consistently have screwed up my orders (not like I am a Karen… super simple: order the falafel, give me falafel wrap not jalapeño chicken, seriously. Order an apple croissant muffin, don’t give me a cheese danish)). Last 2 times “new policy” apparently when ordering on app is wait 3x longer than app states before going to pick up your order. Faster to go through drive thru and just order. Last time, after 15 minutes… order still not done. This time, I watched my time! I put order in at 3:55. (They received it at 3:57). App said wait 4 minutes. I pulled to speaker at 3:59. He told me 10 minutes. I pulled out. 1 car went behind me. That is it!! I went back through after waiting my 4 more minutes and wah lah.. order was ready. He tried to tell me I had only waited 1 minute. No, sir. I looked. I have been getting drive thru coffee longer than you have been alive. I know the game. This one is a hard pass from now on. Plus, the dude was so rude! I mean seriously, I waited and then he wanted to argue with me. Customer service at its finest! This one comes from Management down. Just check the reviews. I guess that’s why they are putting them up on ever corner every mile. Whichever one...

I used to go here almost everyday for the last 6 months. I usually get a mango dragon fruit lemonade, a sausage egg wrap and an everything bagel. Lately, they’ve gotten my order wrong almost every time I’m there. They’ve been giving me water instead of lemonade in my drink, filling my drink up to the brim with pure ice and very little drink. I drank an entire venti mango dragon fruit lemonade in about 5 drinks because that’s how much ice they put in it. Prices have gotten outrageous for the quantity and quality of the food you get. The sausage egg wrap is very inconsistent. One day it’s loaded with stuff and is warm and other days it’s all tortilla with basically nothing inside. They keep giving me regular bagels instead of the everything ones and almost always forgets my cream cheese which I pay extra for. They’re always super busy and even when I put a mobile order in and it says it’ll be ready in 5 -10 mins, I always end up waiting 20-30 mins. Plus, now they start charging for water?! This place has left me extremely disappointed and I’m very frustrated that I now have to find a new...

Always the slowest service. Ordered through the mobile app to try to speed up my order instead of going through the drive thru and that's POINTLESS! Placed order on app at 10:28 walked out with a doppio con ponna (literally just 2 Expresso shots and whipped cream no steamed milk involved) at 11. This was after having to ask if they even had a ticket for my drink because I'd already gotten my food, which they didn't. There were others there that had waited 25 minutes for orders of iced tea. Not sure what is going on with this location but they do not have their inside/mobile ordering figured out. If you see the drive thru is long, stay in the drive thru anyway!! You'll get your drink faster! Pathetic. Sadly this wasn't the first time this has happened to me, but finally felt like it's time to leave a review so people can know...