I want to start by saying that I am a weekly (or more) customer and I’ve worked in the food industry for years. I hardly ever complain or even let the restaurant know if my order is wrong out fear of being “that person.” I understand firsthand that things happen, it gets busy, there could be waitr orders happening in the back that we don’t know about even if the restaurant looks empty, etc. However, Pimon Thai has missed the mark on many occasions in my experience. For example, I ordered pad Thai with no egg, and opened the box to see a huge fried egg on top. No big deal, I just removed it. Small issues like this have happened a handful of times. That isn’t the biggest deal, though. My main concern for them is that probably 1 out of 3 visits, my order is very late. A few times they’ve told me that no one put my order in. I waited over 2 hours another time for my meal. Sometimes they don’t give an explanation, they just tell me it will be a couple more minutes (usually about 15) but I hear the commotion in the kitchen, and I can pretty safely assume that they are throwing together my forgotten order. I have never been given any compensation, nor have I asked for any. Again, I never write bad reviews, and this isn’t necessarily a bad review. I LOVE Pimon Thai’s food and their staff is very, very sweet. If their food wasn’t so good, I would’ve stopped going a long time ago for the inconveniences that usually arise when I pick up my order. I just hope that the management takes this as a helpful tip to come up with a better system/implement better training/ whatever works for them to resolve this problem. I would hate to stop giving them business for simple, easily...
Read moreBest thai restaurant! #1 reason: their fresh spring roll SAUCE! Unique to any other. Once I had it way back when they were at their 1st location further up Johnston; well, after that, there is now no reason for me to go somewhere that does not have it. And, I have never been to another restaurant that has it, so why go to those other places? They dont have The Sauce. Pimon Thai has won my loyalty, my heart, and my future thai food orders.
#2 reason: it doesn't really matter because they have THE fresh spring roll SAUCE. And, no i'm not talking about that thick peanut butter sauce everyone else serves. I mean, it was ok, 'til i had The Sauce. But, no, no, not that peanut butter-like sauce! No, I'm talk'n bout that clear little portion of genius; that clear sauce, with the little chunk of cucumber and that little slice of jalapeno, and that clean, wonderful flavor that complements the fresh crisp veggies and slightly warm chicken, held together with the cold, slick, rice paper wrap that is just a little stuck to its neighbor roll...!!!
#3 reason: alright come on, lets just go get us some fresh spring rolls from Pimon Thai! I'll take 2 orders just for myself. And, hey, but, y'all gonna have to order y'all's own cup of sauce, cause i need one just for me and my 2 orders of rolls! And don't think...
Read moreWe had a wonderful meal at Pimon Thai! We started with the egg rolls as an appetizer, and they were perfectly crispy and full of flavor. They came out hot and fresh, and it was a great way to kick off the meal.
My husband ordered the Yum Woon Sen, and it was absolutely delicious. The dish had such a great balance of tangy, savory, and slightly sweet flavors, with plenty of fresh ingredients that made every bite exciting. He couldn’t stop talking about how much he enjoyed it!
I had the yellow curry, and it was everything I hoped for—rich, creamy, and full of warm, comforting spices. The sauce was so flavorful, and it paired perfectly with the rice. The portion sizes were generous, and I was happily full by the end of the meal.
Overall, it was a fantastic experience with flavorful, well-prepared dishes. We’re definitely looking forward to coming back and trying even more...
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