Baskin-Robbins — Restaurant in Lafayette

Do not come here. I was just informed about the racist actions of one of the workers last night, and all I can say is just “wow”. Someone please tell Amy we are not living in the last century anymore and just because an old white lady walks in pretending not to see the line that has been obviously formatted in front of the register and pretending not to know that this is not a grocery store deli department, does not mean you serve her before your black customers that have CLEARLY been waiting in line. I will say this again in simpler terms because I did not think this was something that had to be said. Just because you have black customers in line does not mean the first old white lady that walks in is more entitled to your customer service. You could’ve EASILY informed her that there was a line. That action was extremely racist. Those other customers had so much of a right to just walk out due to this treatment. Amy deserves consequences and I will never be giving my money to this place because of workers like her. I have already informed most of the people I know, they were equally as disappointed. Amy’s actions have caused this business to lose quite a...

Last time we visited happened to be May 31st. To our pleasant surprise, we were given a 31% discount and were told every 31st, you get 31% off. This is huge for a mom with multiples! We planned our next trip for July 31st. We went back today, place our order, and after my husband pays, we look at the ticket and clearly we're charged full price. I then asked the worker about the discount, and I was told, "only if you have the app". I wished we thought to ask beforehand, but we didn't think it was necessary. If they would've offered that information, I would have gladly taken 5 min to download the app for the discount. My husband and I don't usually treat ourselves, we just get some for the kiddos, but we thought, what the heck, it's 31% off! So, yes, a bit frustrated that we wait all this time and still leave spending 40 bucks on ice cream for a...

My rating is on how Baskin Robbins ice cream tastes only! I love the taste, texture and the many flavors! It’s unfortunate when ratings are submitted on a business solely on the employees behavior but, with that said, it matters how you’re treated and how you’re treated when you walk in is a reflection on the business. I think Baskin Robbins ice cream is the best I’ve ever had. As far as the employees go I’ve had more negative experiences than positive but finding people to work low paying jobs that still care about doing a good job is a chore. People that will do a good job, have integrity and recognize the impact they have on others, no matter the pay, are few and far...