Been here twice. Both times my servers were friendly enough but gave poor service. Inattentive, leaving drink glasses empty (to the point you have to get up to flag them down), leaving finished plates sitting far too long on the table. Bartender switched TV channels without even basic bar etiquette (or situational awareness) to look or ask if anyone was watching what was on (I was).
This guy fancies himself quite the tip-top bartender, but he has not even mastered basic service skills.
While not exactly "fine dining," it is an upscale spot. Lunch for one $37. I would expect your servers to get training in food service basics. You don't leave drinks empty. You don't leave dirty dishes sitting for your guests to stare at, and you don't throw drinks down "wherever" on the table. Drinks go on right (not on left, not across the table), and water goes outside (other drinks to its left). All three gaffs made today.
Your food is great, but that's not enough to keep guests returning. Service is equally important.
Your hostess sat me at one of the worst seats in the house- a bar hightop, tons of loud foot traffic constantly going by (as people audibly were grousing about how sick they've been), was very cold sitting by the windows (when there was plenty of tables near your cozy fireplace). Just because it's a "table of one" doesn't mean seat them at worst spot. You can follow that policy, but then you get reviews like this.
Oh, and the worst table I was led to...it had been set with silverware, but it hadn't even been wiped down after last guests... the sticky telltale drink rings were obviously visible.
Come on, man. Do better.
Was not even offered the option of seeing a dessert menu. Managers, your servers are losing sales for you, FYI.
And as I left, your dippy, hostesses didn't even have the courtesy to say "thank you" or "see you next time." Another good reason not to bother...
Read moreThe epitome of fake luxury accompanied by overpriced subpar food and rude waitstaff operating with the idea their sarcastic and off putting comments land well. To start, parking is a disaster with no clearly marked handicapped accessible parking near the restaurant (a massive ADA violation) and it seemed most people parked in unsafe and unmarked areas. While some food items were well made such as the beet salad and mashed potatoes (a side) and the atmosphere was nice, the rest was a disappointment. 3 of my party of 4 ordered the filet mignon as a result of the other menu items having odd pairings. My older father ordered the salmon and the waitress made him feel bad for ordering something different than the rest of us while also making him feel stupid for not knowing the normal temperature a salmon is cooked at. When the food arrived at first glance all appeared well until it felt like I was sawing into a block of wood when trying to cut my steak. Then upon my first bite I wondered if I had actually been served a charcoal brick. I am quite familiar with quality restaurant steaks and understand that it is normal to have a nice char on a steak, this however was not a char it was burnt. A very tiny portion of the already small steak was edible due to the thick burnt crust. For a dinner costing over $300 for 4 people I would expect pleasant waitstaff and food that makes me want to come back for more. This experience was highly disappointing which is a shame as it was an 18th birthday dinner. I hope these criticisms are taken well and improvements are made to ensure no more steaks are wasted and waitstaff learns to adjust their humor to stop being...
Read moreBeing an accompaniment to the prestigious Lafayette Park Hotel means living up to esteemed industry standards, and The Park Bistro & Bar does just that!
AESTHETICS: Cozy and Quaint. The French-American Old World charm is consistent throughout. The structure and furnishings are well maintained, and the place is immaculately clean and tidy. You can see the attention to detail: crisp, clean, perfectly placed table linens, and place settings, furniture spacing…
SERVICE: The staff was so friendly and accommodating. Food service was pretty slow our last visit. I blame Covid and staffing shortages. Our server Louis more than made up for the delays with his charming personality.
FOOD: Yumm! We enjoyed dinner the evening of our stay, and breakfast the next morning. Service was slow both meals, but the food was delicious. I will order the cheese plate EVERY TIME! The artesian toasts, honey, jam, and gourmet cheese was a very high-end quality. It paired perfectly with my sparkling rosé. As for breakfast, the Park Omelet gets a gold star. The French toast was delicious as well, but more of a sweet dessert than breakfast. I could only eat one of the two slices. DINNER Me: Cheese Plate, Caesar Salad, Rosé wine, Park Burger (bacon, avocado), Rhône wine, Crème Brûlée Hubs: French Onion Soup, Mary’s Chicken, espresso martini BREAKFAST Me: French Toast, Park Omelet Hubs: French Toast,...
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