Starbucks Coffee Company — Restaurant in Lake Charles

Sat for 15 minutes waiting at the drive thru window on one coffee order. Two workers were randomly making drinks...occasionally. I notice two other workers that just walked through the prep area, but didn't do anything. I then asked for my money back. That took another 5 minutes to get. It was obvious that the cashier was new and didn't know what to do. The other drink preparing worker came and told me they were short staffed. Then someone who looked like management came over and gave me a receipt and a Starbucks card. Nothing was said. No apology. No explanation of why I received the card. I can understand being short- handed, but when two other workers are present and customers are waiting extremely long waits, the manager and the other worker should have jumped in and helped get the backup cleared. Behind me there were several cars and they continued taking orders, even though they could not make the orders from 15 minutes prior. Poor service. Poor managerial skills. This is usually one of my favorite Starbucks to visit. I was very...

Music is one of the greatest joys and gifts that mankind has bestowed upon ourselves. Musicians should be admired, respected and appreciated for their talent and desire to make the world a better place through the expression of their talents. Having said that, walking into this Starbucks on a Friday morning for the express purpose of a) getting coffee and a breakfast sandwich, and b) getting some work done online, I found myself unable to concentrate, thanks to THE MUSIC BEING LOUD ENOUGH TO LOOSEN THE FILLINGS IN MY TEETH. I've found that some Starbucks are a little more customer-oriented, others more staff-oriented. Seems like this one's the latter... I admit that no, I did not approach the counter and ask them to turn it down, as frankly I didn't really want to invite the aggravation...Fortunately the library is only...

The staff at this Starbucks is consistently unprofessional. If you don't mind loud singing, slamming of their metal utensils, and loud chatter (they are louder than the customers) then this is the place for you!

Oh, and if you enjoy confrontation, this is also a great place. When I asked the girl who was slamming everything to keep it down, she confronted me. I asked her to leave me alone, that they had bothered me enough, so she left. Then she came back again! And she was the manager! I finally had to leave and I WILL NEVER GO BACK THERE!

They just lost a customer for life.

Go to the Starbucks on Nelson...the staff here is so much more professional. I don't know why I never went there in the first place....