La Central Bakery — Restaurant in Lake Township

On Wednesday, July 23, 2025 around 4:30pm I visited La Central Bakery located at 3306 W 55th St, Chicago, IL 60632. The location was extremely hot. The thermostat closest to the register showed 93 degrees. I asked the worker why she didn't have the air on. She said it was pointless because the ovens are just too hot and the air does make a difference. I asked for a specific type of bread that contains sweet potato. She said she had to bring it from the back because they didn't keep it in the front since it would get moldy due the heat. The next day my husband took this bread to work and called me saying that when he was eating it, it was sour. We had purchased another one for his friend and we had to kindly apologize and take it back. As soon as my husband told me, I called the bakery to inform them that their sweetpotato pastry was no longer good. I told the person who answered my concern about the air conditioner and how she should be more cautious with the bread. I told her I didn't care about the money. I just wanted to make sure she threw out that particular bread because it was no longer edible. She explain to me that the air conditioner was on but that the ovens were just too hot and they didn't make a big difference. I proceeded to say that I would in that case take all the bread back and that I would not be shopping here again. She said that she would give me my money back if I had the receipt and the bread but to be clear I was the only one who had complained. When I asked to speak to the owner, she said she was the girlfriend. At that moment, I said would rather lose the $26 I spent and place a complaint against the business because they could not possibly be in compliance with the health department. Something has to be done to improve the quality of the product. They need to invest in a better air...

Horrible customer service! Went here for the first time since I just moved to the area. Did not realize that they only accept cash. The only sign displaying that message is at the register behind the cashier. Once I have realized that they only accept cash. I apologized to the lady at the register and told her I did not bring cash. I only have my debit card. She quickly took the tray of bread and began placing it back in its proper place. Did not give me the opportunity to finish my sentence. Extremely rude! Will never go again there after this experience. They have a sign displaying on their window that says, "now hiring cashier". I hope they hire...

Horrible service & lately their bread has been pretty bad as its no longer being freshly made. Instead many racks of bread are being made all at the same time & are consistently left out for many hours & even tasting days old. Prices have also gone up alot for the quality of the bread that its starting to be a place to no longer buy from. Been coming here for over 10 yrs but I think I'm gonna stop coming...