Making a decaf Americano shouldn't be difficult. Here it is. The 2 women behind the counter couldn't get their signals straight. After the 2nd attempt I gave up. Running a Coffeeshop is not rocket science. Here it is.
Update: thank you for the refund. As far as your grace comment goes: oh, please. Is it unreasonable to have a $5 coffee made correctly the first and second time? I wasn't about to wait around to see what happened with the 3rd attempt. Competence matters.
I've spent a good portion of my career in the service industry, I know it's tough (which is why I wasn't rude). But, to be told to be more graceful? smh
Someone told me about your shop, so I've gone out of my way to patronize it. Your response makes me realize that was a...
Read moreUnique sandwiches, friendly vibes, and excellent coffee - what else could you want? Each Wednesday they offer a $6 sandwich special which rotates weekly. Not only does this get me out of the house for a good walk to the lakefront, but it gives a wonderful opportunity to try different menu items. Each one is fabulous in its own right. The owner and staff are phenomenal and treat their customers like family. Thrilled to have a place like Sunflour in Buena Park and can’t imagine my Wednesdays without them now! (And if you go as often as I do, get yourself a punch card for those drinks!) Personal favorites: the Very Hungry Caterpillar, Turkey Club,...
Read moreThe other day I set my cash on the counter for my order and the owner held out her hand and expected me to put the money in her hand. When I didn't, she picked it up and said I guess I'll have to organize it. Have you ever heard of such obserity? The owner has made me feel inferior to her so many times, and that my money isn't good enough, that guess what? You win! (or actually I do). I will never patronize your overpriced, mainly bread sandwiches establishment again. And I suggest to anybody that doesn't want to pay $14 for two pieces of bread and very little meat and cheese, to go to another restaurant where the owner doesn't have a better than...
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