Let me begin by saying that I was looking forward to dining at your establishment because I’ve heard good things, and I noticed the variety of food options looked promising. However, I was quite disappointed with my recent experience. When I arrived, the staff did not seem very welcoming. I asked a staff member if a specific type of breakfast was still being served, and she confirmed that it was. I proceeded to place a fairly large breakfast order, which included two plates of steak with French fries and eggs, two steak and egg sandwiches, and a plate of French fries with croquettes for my child. I was the second person to arrive at the location, but after waiting 15 minutes, several other customers who arrived after me were served before me. It wasn’t until about 25 minutes later that my order finally came out. When I checked the order, I noticed one of the steak and fries plates was missing. I explained this to the staff member, and she insisted that I only ordered one. I had to correct her and let her know that I specifically ordered two, at which point she apologized. I spoke to the owner and explained that I felt overlooked and that my order had not been prioritized, despite arriving earlier than other customers. I also found the pricing confusing. According to the menu, the breakfast items I ordered were listed at $11.99 and $10.99, but the total came out to $52. I was then told that an additional $3 was charged for eggs, which was not mentioned anywhere on the menu. This felt misleading and unfair as a customer, especially when pricing is a factor in deciding what to order. Overall, the service was disappointing and the pricing was unclear. I don’t feel like I received the value or treatment I expected, and unfortunately, I wouldn’t recommend this location to others based on...
Read moreI’m very disappointed ☹️ I called a month before my party to place an order , I confirmed a week before and a month after on the day I needed my order I received a call from Thomas at 9:30 am asking me the type of cake and the decoration .....when I needed it for 12:30pm same day.He said oh but I have no cappuccino,I’ll figure something out for you ....nooooo if I called a month before to place an order how come I’m going to get a phone call saying that you don’t have what I ordered I gave you enough time to prepare and on top of that I placed a big order that didn’t cost me 50$ or anything like that...well my cake and the rest of the order was completed on time but of course the cake wasn’t cappuccino it was something similar and didn’t tasted right ,the cake was bad the next day ,had to throw it away ....very unprofessional ,won’t be placing more orders or recommending family or friends here ....this place was completely different...
Read moreVisited for breakfast at 8:30am Saturday. The waitress was very quick to take the order. The place was busy but the service was hurried and stressful. The food was NOT satisfactory prepared and overpriced for the poor quality, the countertop were we seated was dirty, the sausage links were undercooked, the eggs were not well done like it was ordered and the coffee had no sugar and it was not served in a cup like in other cafeterias and the Cuban bread toast was too small. The waitress was too hurried and took to much time to return.The interior looked old and outdated and there was too much loud talking, and bad body smells coming from nearby customers, some of them looked like homeless so there is a lot of improvement to make it a class high...
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