Chalerm Thai Bistro — Restaurant in Lakeport

Overall: lovely Food: Very good. The avocado rolls were fresh and bright, and the peanut sauce that the dish was paired with was delectable. the pumpkin curry was very good (a level or two above ""white people spicy"" and as someone who loves spice that was nice.) i had it over the pineapple fried rice and its such a killer combo. the fried bananas were immaculate as well. goodness all around. Food presentation: making an extra subcategory for this because i want to commend the chef on their work. so cute and genuinely exciting to look at. wish i had taken more pictures. Service: the waiter was an absolute gentleman. 0 complaints, he was very charming and on top of his game. Atmosphere: cozy yet retaining classiness, the aesthetic is very well curated. the lighting, decor, and general mood...

Wow, if you didn't know, you'd probably drive right by. One of the only open anything's on this street in this plaza, Thai Bistro is a hidden gem. Prices range from under 10 to 20 bucks a person, no more expensive then other restaurants or some Fast food joints. Thai Ice Tea & Thai Ice Coffee...so good. Lunch specials during the week M-F til 2:30p. Apps were great (Calamari & Potstickers) soup, some of the best I've had, even in the bay area. Delicious dinner, even have salad. Nice sofa+chair seating, nice atmosphere, hostess was great. Genuinely nice, sweet & helpful. And tho its outside the restaurant out back, the bathroom was one of the best I've been in. All around great experience. Just as good as Middleton's Buddha Thai. Better menu then Kour Thai And leagues better then...

Today I went for lunch. I arrived at 11:49. I did not get out of the restaurant until 1:05. I was a single table. I ordered fried rice and tea. The waiter kept passing me would not acknowledge me when I finally got his attention and handed him my card to pay. I told him that I was late and I needed to leave. He continued serving other patrons did not ring me up when I went to the front counter he said oh if you’re in a hurry, you should’ve come here. This is not what I consider fine dining this is not what I consider good customer service. It should not take over an hour for fried rice and tea and an argument to pay please staff correctly so that these incidents don’t happen. I would love to give you five stars, but this experience was very offputting. I may...