Pizza Hut — Restaurant in Lampasas

We got there and the pizzas were hot and fresh. Tried to order wings online but the online ordering system said all was out of stock, so I asked in person and they said they did have a very large order of wings just prior to my order but they did have more they could make for us, so I ordered 24 honey bbq wings. The wait was minimal, they kept the pizzas on warmers and it was absolutely worth the wait! We also ordered 2 large original stuffed crust pizzas using their online coupon; a meat lovers and a supreme. The whole family enjoyed it very much and we were pleased with the quality and amount of toppings used. They adhered to my requests for light sauce and smaller slice sizes. I especially loved the coupons to save money on the pizzas online. Pizza Hut has been our favorite pizza go-to place for 25+ years in Houston and it looks like it'll stay that way here...

I paid $8 extra to add toppings and asked for pizza to be well-done and cut in squares. The box was sealed even though I was in-store pickup so I did not check it (they usually show it to me), but when I got on the road and checked the pizza, there was NO Bacon, NO extra tomatoes, No extra cheese and no extra sauce. The pizza was burned because they did not put the extra toppings on the pizza, but they did honor my request to have it well done. It was also...NOT cut in squares. I had the person taking the order, repeat the order to me to make sure and asked her to communicate it to the cooks...Did Not Happen. I was so disappointed, I pulled into a gas station and dumped the pizza...$19...

Waited 15 mins for someone to come ask what we wanted and get drinks... that's only after I walked up to the counter and asked for some service for my family of at the moment 9. They said they didnt even see us.. 7 kids and 2 adults and they didn't see us walk in ?? Then we got burned cheeses bread after they brought us regular burned garlic bread then hanked it out of my husbamds hands when he questioned it. It was just a terrible experience all to geather. And we got charged for the regular burnt bread sticks that we...