Dairy Queen — Restaurant in Lampasas

I called on Monday the 21st hoping that they might have a custom ice cream cake ready before Christmas. My mom's birthday is Christmas and I've gotten her the same ice cream cake 4 years running and this month just flew by so it was a short notice call. It was a lot to ask for and I didn't think they would be able to do it and I knew that when I asked.

Karina was kind enough to ask her manager and my assumption was correct and I was too late for a custom, so I asked if they had any premade cakes and Karina listed them all out and I realized I forgot to ask if any of them didn't have writing on them. She said no but went to check in the back with her manager again. Somehow the stars aligned and not only was her manager making a cake, but it was basically the only blizzard flavor my very picky eater of a mom would love. They said it was mine if I wanted it and asked how I'd like it decorated. I told them something like "I dont really care how it's decorated as long as it says 'Merry Cristi-mas' on it. Red and green would be fine but I'm not worried about it."

I just picked up the cake and Ginger who I talked to at the door was lovely, Becky (the manager) double checked with me that what was supposed to be written on the cake was correct and she finished it while I was there.

They RAN with the christmas theme. This is the most elaborate cake I've ever gotten from a DQ (the past years I got them from Marble Falls and Burnet because I lived in the area). Now that I live here and I've seen how lovely the staff are and how much pride they have in their work I dont expect I'll be visiting any other Dairy Queens from here on out. I cannot thank these...

First of all, I have never been chewed out by a Dairy Queen manager until tonight. She told me twice to get out from behind "her" counter. Please notice in the photo the location of the condiment bar napkins and straws to the right of the soda machine at the left end of the counter she was speaking about as you face "her" counter. At no time was I behind her counter. I was in front of the condiment bar which is in a very awkward location next to her counter. I have probably eaten in 20 or 30 dairy Queens across the state of Texas and other states in my 75 years. First of all, I have never seen the condiment bar in a Dairy Queen in such an awkward location. As I was sitting down to my table, The gentleman seated behind me also commented that she was rude to him as well for the same reason. With the exception of the poor location of the condiment bar this was a recently renovated DQ that I have eaten at before in Lampasas. Suffice it to say, I will never eat here again. It is the only DQ to earn that distinction from me. All the other...

It was 9:15am when we pulled in. All (or what looked like all) the employees were standing outside chatting. We asked if the dining room was open. A female employee shook her head yes and then a male employee said “well you can go thru the drive thru because we are cleaning the dining room”. There was clearly no one cleaning the dining area. We walked in and ordered and sat down. The food was good, but the employees were almost non existent. When My husband went back up to order a blizzard no one came to the register, he turned around and looked out the window and several employees were sitting in a vehicle right outside the door, clearly watching him stand at the register waiting for service. Needless to say, he didn’t get to order. Decent food, poor service. Parents, raise your kids to be better and have...