Coming Home Furniture & Gifts — Local services in Lampasas

Poor customer service. I stopped at Coming Home last Wednesday on my way to Austin area to look at their outdoor and indoor furniture. I found some furniture I was interested in (sofa, coffee table, chairs and a canvas) which I thought would look good in a room at our home. Not once did the guys involved with furniture ask if I needed help. I saw a canvas I wanted but it would not fit in my truck as it was already loaded down. I had to find someone to look up the price and they had to find someone else to do it. I prepaid for it after asking if it could be wrapped good enough for someone to pick it up and bring to me the following Monday. I was assured this was not a problem. My husband came in afterwards to look at the coffee table and furniture I liked. Immediately someone walked over to him, but started talking about football. Being in a hurry, we left and decided we would come back when we had more time to look at furniture.

I called again the morning it was to be picked up to remind them of the pick up and that it needed to be wrapped well. When it was picked up, it had a piece of flimsy plastic thrown over it, no brown paper , bubble wrap or protective wrap. No tape to secure the plastic thrown over it. I called the store to tell them the picture was not wrapped. The person answering said he had wrapped it on Friday. When I told him about the plastic laid over it with no tape or protection, he had no excuse.

We make the trip to Austin area monthly. Won’t be stopping at this store again. Even though I liked the furniture, I can’t imagine how they would package it for pick up or shipment. The handling of the canvas pretty much said it all. Who sells a canvas and doesn’t wrap it...

Beautiful home furniture and furnishings. Very nice selection of furniture along with ample fabric or leather samples to make your furniture spectacular for custom designed interiors. They also have several pieces of furniture for the patio your cabana or other exterior meeting places. Top the custom designed furniture off with home accessories; pictures, flower arrangements to unique interior design elements. If you’re having decorating trouble at your home, you can always enlist one of their staff to provide input and recommendations.

Great selection of candles, soaps, lotion, fragrances and hand washes. The store also has a mini boutique for women; and a nice array of baby/toddler toys and gift items. But my favorite is the decor items ranging from kitchen towels to ceramics, and beautiful...

This is the best store to get your house decorating done. We had problems with a leather living room set we bought. The employees went above and beyond to make us happy. Will always buy from them in...