Carl’s Jr. — Restaurant in Lancaster

I've always loved the flame-broiled flavor of a good Carl's Jr burger that's the last time that I went I was a bit disappointed. They have no value menu and the cheapest item on the menu is almost $3. I've never paid attention to that fact about Carl's Jr and it never really meant too much to me until now. With competition and the way things are nowadays basically every fast food restaurant has some form of value menu whether it's a dollar or more. Basically there is a random assortment of reasonably priced items!! Being a customer I thought that kind of sucked because I feel establishments like this should care more about things like this and dang it if a customer says more value menu ya freaking give em more value...

The man working at this location at 2:30 am , Customer service is HORRIBLE !! The way that man spoke to me and all I asked was ; Was there French toast available.He cut me off and replied ,”We sell them 24/7” I replied Well sorry last time I asked for French toast sticks You guys said you didn’t have any .He cut me off to say no we didn’t We SELL THEM 24 hours .I truly couldn’t believe his response on a simple question .If you do not want to work for the fast food industry just find work elsewhere !!!That attitude is uncalled for .God Bless his soul and his future endeavors.. I had to drive across town on Avenue K and 20th ,just to be spoke to and treated like a human being!! I will be contacting corporate in...

On two separate occasions, I was fortunate enough to get excellent service from Ibeth at the drive-thru ... She has such a friendly and upbeat voice through the speaker and is just as genuine once seeing her at the window.

Then Aima, in the dining room was also very friendly and professional.

So many people in customer service today simply don't care. Including managers. Ibeth and Aima obviously care about their jobs and the customers they serve.

If we all treated one another the way Ibeth and Aima treat your customers, the world would be a much...