Dairy Queen (Treat) — Restaurant in Lansing Charter Township

I decided to give this location another try after being treated rudely by staff. A couple of issues here and there like someone put ring candies in, given the ring size, just little mistakes no biggie. Then today happened. I waited in line for 45 min to be told that there are closing early, for short staffed. It was not even 830 yet, the time they are suppose to close. Not anywhere does it say, “will close earlier if understaffed”…. This has just did it for me. Everyone everywhere, all jobs are short staffed right now. I surely don’t get to stop seeing patients because it’s busy, and I want to get out of work on time. The dr doesn’t stitch someone up in the middle of open heart surgery bc he wants to get out on time.healthcare providers have work our shifts until we r not needed anymore, not just bc my schedule says it’s closed. All I wanted was an ice cream. Not that difficult to keep your customers happy. Twistars is not to far from this DQ, you get treated better here, talked to like a human being. Get your ice cream with a smile, quick and efficient. One more thing one of the workers here, mentioned that the owner will charge double the price, if u ask to add a topping to...

My husband and I went to this location on free cone day at approx 7:30, There was a car parked & not running, no person inside at the drive through ordering speaker. We thought it was odd, We followed about 3 cars through the drive thru, While waiting to get back onto main road, We were stopped at the pickup window, Where i glanced over and seen total darkness and about three people hiding behind and under counters. How absolutely ridiculous, not only did someone park a car in front of the ordering speaker, close early, leave no sign, & some workers were in the parking lot acting a fool with what i assume is friends, they HID IN THE STORE!

I’m glad to say my husband and I took our service over to Twisters, where we got excellent service and great ice cream. I’ll never attempt to go to this dairy...

I just left this location to get my children a after school snack. I walk into the store no one greeted me. I was given a dirty look as they continued to do what they were doing. I waited at the counter for 4 mins before anyone said anything to me. When I was finally acknowledged she said “ are you ready to to order?” I said yes! She said “ okay give me a second “ and went back to where she was at in the back. I stood there for another 2 mins before I walked out. The hole interaction was rube and unfriendly. Will not recommend this location ever sadly my children goes to school right across the street. It was very...