Little Caesars Pizza — Restaurant in Lansing

Wish there were some way of giving a zero star review this place would get onepizza for my grandkids for lunch picked it up at 11:20 am. I was asked if I needed a receipt $6.00 pizza didn’t think it necessary. Got home kid’s standing there with there plate opened the box never seen anything like that. I live about a mile away from them. This thing was so hard and dry could not break the crust. This pizza must have been left in warmer overnight. If the warmer was not cleared out we’re the dish’s washed?It is impossible for anything to dry out that much in 20 minutes this location opens at 11:00 Took back there by 11:45 ask to see a manager the girl at the register said it was her voiced my concerns she told me she would refund my money and replace the pizza. She said she didn’t remember selling me anything? Guess she forgot in the 1/2 hour I was gone. Took another 15 minutes to try to figure out how to do a refund never did figure it out just got frustrated gave me cash then I ask if she was going to replace the pizza she said very nasty no because of my attitude. I have talked to there customer service 3 times all three times very nice people but was told all three times a district manager would be in contact still no one has contacted me. This happened on 6/16/23. I’ve waited this long to do this review to be fair to them but they don’t seem that concerned so please don’t eat here because like I said if the time is not taken to empty pizza warmer can’t trust...

i am so mad because i gave them a second chance but the staff was rude and everything was under cooked but here is the letter that is about my visit on 9/11/13 The pizza and crazy bread had the worst quality of food I have ever seen from any location. They were very under cooked. And when I told the staff about it they were very short and rude to me. Plus I was overcharged for these two items when i walked in with a coupon, so after leaving unhappy and paying separately for my pizza and bread with the coupon at this location. I went to the Holt store and used the coupon for the hot and ready combo and received a hot and ready pizza with crazy bread for a total of $7.41 and the staff was very friendly and the food came out perfect. Where the MLK store in Lansing charged me $12.41. Big difference in price and quality. I am sorry to whom ever has to read this but you lost ten customers over this because my roommates and family will be taking my business to the Holt store...

The lady with the red Nike hat who claims she is the manager cannot read a receipt, nor does she know how to provide good customer service. I ordered the crazy puff party pack (12) crazy puffs (3 packs of 4= 12 crazy puffs total.) this lady had the audacity to tell me that I ordered 3 single crazy puffs LMAO, ma'am you don't even sell them 3 puffs only!!!!! She then refused to give me a refund and refused to look at my online receipt as well. I don't know who owns this particular location, but you will want to either make sure the lady can read a receipt, understand the menua and re-train her in customer service 101. She had the audacity to say I was insulting her!!! No, you just insulted yourself by showing your lack of comprehension skills in terms of reading a basic receipt. Needless to say, I've been a customer for 10 or more years, but that esperience just ended that. I HAVE NEVER experieinced such ignorance...